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Open nowPosted 9 hours ago

Facilities Manager

ABM UK

Where
Belfast, Northern Ireland, United Kingdom
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Your applicationOpen nowFacilities ManagerABM UK · Belfast, Northern Ireland, United Kingdom

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  4. CV RocketApplied on ABM UK's own form.

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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 9 hours ago

The posting

Purpose: To lead the safe, compliant and cost-effective delivery of hard FM and utilities services across assigned Belfast sites, with accountability for operational performance, visual site presentation, cross-service quality assurance and effective team, client and commercial management.

Job Title: Facilities Manager

Location: Belfast

Reporting to: Contracts Manager

Shift Pattern: Monday to Friday

Contractual Hours: 39 Hours

Probationary Period: 3 months

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services across a wide range of industries – from commercial office buildings to airports, hospitals, data centres, manufacturing plants and distribution centres, and more.

ABM’s Purpose: To take care of people, spaces and places that are important to you. ABM’s Vision: To be the clear choice in the industries we serve through engaged people. ABM’s Mission: To make a difference, every person, every day.

It is a role requirement that the job holder must fully comply with, promote and live ABM’s values:

  • Respect
  • Integrity
  • Collaboration
  • Innovation
  • Excellence
  • Trust

Key Responsibilities

Service Provision

  • Lead reliable hard FM and utilities delivery, covering PPM, reactive response, statutory maintenance, critical assets and safe plant operation across assigned sites.
  • Direct engineering teams and contractors, coordinate shutdowns and remedials, and improve asset reliability, CAFM accuracy and service performance without disrupting production.
  • Maintain effective safety and compliance controls covering PTW, RAMS, isolations, competent appointments, audits, risk registers and corrective actions.
  • Lead site incident response and escalation, support business continuity and ensure specialist advice and authorisations are used when required.
  • Lead and develop site employees, setting clear standards for performance, conduct, attendance, competence and quality.
  • Manage staffing, training and cover; agree grounds-work priorities with Soft Services Managers, who retain line management of grounds operatives.
  • Act as the principal ABM operational contact for assigned sites, leading reviews and providing concise reports on performance, risks and priorities.
  • Resolve client concerns, support contract-wide governance and provide delegated management cover within agreed authority and escalation limits.
  • Manage delegated budgets, forecasts, purchasing and financial controls; provide accurate cost, risk and performance information.
  • Challenge supplier performance, quotations and variations, identify value-for-money opportunities and support formal change control.
  • Own the visual appearance and presentation of assigned sites through regular site audits; record issues, assign hard-services defects and refer soft-services concerns to the relevant Soft Services Manager for action.
  • Maintain an in-depth understanding of the contracted soft-services scope; undertake independent second-level quality audits alongside Soft Services Managers, track corrective actions and escalate persistent shortfalls.

Measure

  • PPM, statutory and KPI/SLA performance
  • Asset reliability and service improvement
  • Compliance and audit performance
  • Risk, incident and action close-out
  • Team performance and development
  • Staffing and service continuity
  • Client feedback and reporting
  • Resolution and escalation quality
  • Budget and forecast control
  • Supplier value and PO compliance
  • Site appearance and audit standards
  • Soft-services quality and action close-out

Requirements

  • HNC/HND, degree or equivalent in engineering, building services or FM; alternatively a recognised trade qualification with substantial senior FM leadership experience.
  • At least five years in technical FM, engineering or utilities operations, with demonstrable people leadership in an industrial, critical or regulated environment.
  • Sound understanding of PPM, reactive maintenance, statutory compliance, PTW, safe systems of work and CAFM.
  • Proven ability to manage site teams, subcontractors, client relationships and operational reporting.
  • Experience in budgets, purchasing, quotation review, financial control and use of Microsoft 365 applications.
  • Strong communication and decision-making skills; full driving licence and ability to work across sites and support out-of-hours escalation as required.

Desired Experience / Qualifications

  • NEBOSH, IOSH or equivalent demonstrable health and safety competence.
  • Membership of, or professional development through, IWFM, IET, CMI or another relevant professional body.
  • Experience in contract finance, lifecycle planning, projects, service transitions, business continuity or major incidents.

Leadership Profile

  • Visible, accountable leader who takes ownership and makes proportionate decisions.
  • Develops capable teams and maintains a strong customer, safety and service focus.
  • Challenges existing arrangements constructively and delivers practical improvement.
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