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Open nowPosted 54 days ago

Team Leader

absolute-pets96 open roles

Where
Table View, South Africa
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Your applicationOpen nowTeam Leaderabsolute-pets · Table View, South Africa

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8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 54 days ago

The posting

Absolute Pets is looking for a Retail Community Leader who will be responsible for leading the day-to-day retail operations while helping to transform the store into a thriving community destination.

The Retail Community Lead is a proactive and creative individual who takes ownership of local store initiatives and customer experiences. This role combines operational excellence with community engagement to create a store that customers choose to visit not only to shop but also to connect with the Absolute Pets brand and fellow pet parents.

1. Key Responsibilities

Retail Management

Sales

  • Achieve store sales and GP targets
  • Visual merchandising management

Service

  • Showing what world-class service looks like and help others to provide world-class service

Stock

  • Ensuring the store is fully stocked and order placed accordingly
  • Execute all admin duties fully and efficiently
  • Limit stock loss and shrinkage to below target levels
  • Execute admin efficiently and completely
  • Oversee and responsible for admin functions

Staff

  • Management of all staff so that they are performing what is expected of them
  • Proud brand ambassador: Leading by example
  • Have expert knowledge of all products, imparting that knowledge to all staff
  • Developing self and team by pursuing own development and growth using the Individual Development Plans (IDPs)
  • Act in accordance with the Absolute Pets culture and values

Community Engagement & Experience

  • Plan and coordinate local store initiatives that encourage customer engagement and repeat visits.
  • Make the most of the unique dog park location by creating engaging in-store and community experiences.
  • Support activities that strengthen customer relationships and build loyalty to the Absolute Pets brand.
  • Build positive relationships with local pet owners, community groups and relevant organisations.
  • Assist in planning and coordinating a calendar of local store activities throughout the year.
  • Represent Absolute Pets positively within the local community and promote responsible pet ownership. 2. Skills and requirements
  • Grade 12 (Matric)
  • 1-2 years in a leadership or people management role
  • Creative mindset with the ability to identify opportunities to improve the customer experience and grow sales.
  • Experience with pets and/or within the pet industry.
  • Able to plan and coordinate multiple activities while maintaining day-to-day store operations.
  • Strong organisational and time management skills
  • Excellent verbal and written communication skills
  • Computer literacy
  • Valid drivers license and own reliable transport.
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