Skip to content

Open nowPosted 68 days ago

Safety Operations Lead — Thinking Machines Lab

Accel portfolio7,376 open roles

Pay
$250,000 – $300,000 a year
Where
San Francisco, CA, USA
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSafety Operations Lead — Thinking Machines LabAccel portfolio · San Francisco, CA, USA
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Accel portfolio's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. Accel portfolio postings stay open a median of 28 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 68 days ago

Accel portfolio median: 28 days open

The posting

About Thinking Machines

The mission of Thinking Machines is to build AI that extends human will and judgment. We are training frontier models with Inkling, developing Tinker to let people make models their own, and crafting interfaces that broaden human-AI communication. We believe the future worth building is human, and we're hiring people who want to build it.

About the Role

We’re looking for a Safety Operations Lead who will focus on making our products safe by default while supporting fast product iteration and ambitious ideas.

You’ll work closely with product engineers, security, researchers, and designers to bake safety and integrity into the way we design, build, and ship human-AI collaboration tools. Day to day, you'll be in the moderation queue while building the tooling and policy that make the next round of moderation faster and more accurate.

What You’ll Do

  • Review flagged content, safety escalations, and account-level abuse signals daily. This is a standing responsibility, not a rotation: you'll triage cases, apply policy judgment, and take action (content flags, account review, bans/recovery) on an ongoing basis.
  • Use patterns from that casework to design and refine safety policy across the product stack, working with engineering, legal, safety research, and security stakeholders.
  • Build and maintain tooling and automation that make your own casework faster and more consistent: triage agents, ban/recovery workflows, abuse detection frameworks and templates.
  • Partner with product teams to embed safety into the product experience: model refusals, content flagging, account review, and safety protections, informed by what you're seeing in the queue.
  • Improve observability and detection for safety-relevant events (model safety trends, abuse patterns, malicious behavior in production), so the next round of cases surfaces faster and with better signal.

Skills and Qualifications

Minimum qualifications:

  • 7+ years in an operational trust & safety, content moderation, or fraud/abuse ops role with direct, recurring responsibility for a case queue.
  • Experience owning policy definition, operationalization, and enforcement end to end, evidenced by specific policies or enforcement programs you've built or run.
  • Direct case experience with at least one of: cybersecurity abuse, CBRN-relevant risk, youth safety, or prompt injection, in a production environment.
  • Working familiarity with model safety and abuse risk categories (jailbreaks, prompt injection, scaled abuse) and how to identify and mitigate them in a live product, evidenced by specific cases you've handled.
  • Practical experience using AI tools (Claude, Codex, or similar) to build or accelerate operational workflows, not just as a general user of these tools.

Preferred qualifications:

We encourage you to apply even if you don’t meet all preferred qualifications.

  • Experience with safety and integrity operations specifically on AI-powered products or LLM APIs, and their unique abuse patterns.
  • Track record of turning recurring case patterns into reusable tooling, workflows, or process improvements, while still owning the underlying queue rather than handing it off once the interesting part is solved.
  • Experience training, onboarding, or setting the quality bar for other moderators or reviewers, showing you scale a team's output rather than just your own.

You’ll Thrive in This Role if

  • You have thoughtful opinions about what safe, trustworthy, frictionless user experiences look like, and you test those opinions against real cases in the queue, not just in the abstract.
  • You can translate safety and technical constraints into clear product trade-offs and feature requirements, but you see that as something that grows out of daily casework, not a substitute for it.
  • You bias toward speed and learning, and you measure that bias by how much faster or better the queue runs this month, not by how many new risk categories you've personally discovered.

Logistics

  • Location: This role is based in San Francisco, California.
  • Compensation: Depending on background, skills and experience, the expected annual salary range for this position is $250,000 - $300,000.
  • Visa sponsorship: We sponsor visas. While we can't guarantee success for every candidate or role, if you're the right fit, we're committed to working through the visa process together.
  • Benefits: Thinking Machines offers generous health, dental, and vision benefits, unlimited PTO, paid parental leave, and relocation support as needed.
  • As set forth in Thinking Machines' Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Accel portfolio's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Accel portfolio's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Accel portfolio's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.