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Open nowPosted 5 days ago

Consulent dienstencheques

ACCENT

Where
Gent, Belgium
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Your applicationOpen nowConsulent dienstenchequesACCENT · Gent, Belgium
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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 5 days ago

The posting

Zo ziet je job er uit

Voor de vacature van consulent dienstencheques (Nederlands & Pools) regio Deinze & Gent is dit jouw takenpakket:

  • Je zorgt voor de perfecte match tussen huishoudhulpen en klanten, rekening houdend met hun beschikbaarheid, verwachtingen en behoeften.
  • Je bent het eerste aanspreekpunt voor zowel klanten als huishoudhulpen en beantwoordt hun vragen via telefoon, e-mail en WhatsApp. Bij praktische problemen of wijzigingen denk je actief mee en zoek je naar een gepaste oplossing.
  • Je staat in voor een efficiënte personeels- en klantenplanning en verwerkt ad-hoc wijzigingen nauwkeurig in D-Plan.
  • Je beheert de nodige administratie, waaronder documenten en contracten. Daarnaast houd je personeelsdossiers up-to-date en zorg je voor een correcte registratie van verloven.
  • Je begeleidt de administratieve onboarding van nieuwe huishoudhulpen en waakt erover dat alle gegevens correct en volledig verwerkt worden.

Dit heb je nodig voor de job

Voor de vacature van consulent dienstencheques (Nederlands & Pools) regio Deinze & Gent zoeken we iemand die zich herkent in volgend profiel:

  • Talenkennis is essentieel: je communiceert vlot in verschillende talen (intern & extern) en beschikt over volgende taalniveaus:Pools: minimaal C1-niveau. Nederlands: minimaal C1-niveau. Engels: minimaal B2-niveau.
  • Je bent een echte administratieve duizendpoot en houdt ervan om verschillende taken tegelijk op te nemen. Je schakelt vlot tussen WhatsApp-berichten, inkomende telefoons en dringende e-mails.
  • Je bent stressbestendig en weet ook in drukke situaties het overzicht en de rust te bewaren.
  • Je beschikt over sterke organisatorische vaardigheden en weet prioriteiten te stellen.
  • Je bent klantvriendelijk, communicatief sterk en denkt steeds oplossingsgericht mee.
  • Je werkt vlot met Microsoft Office. Vooral Excel kent voor jou weinig geheimen: je kan zelfstandig met formules werken.

De ideale collega is...

De ideale collega is iemand die analytisch kan denken én tegelijk oog heeft voor mensen.

Je begrijpt dat klanten en huishoudhulpen op je rekenen, maar je kan ook de belangen en de praktische organisatie van het bedrijf mee in rekening brengen. Je zoekt dus naar oplossingen die niet alleen vriendelijk zijn, maar ook haalbaar en efficiënt.

Posting text belongs to the employer. Removal requests: contact us.

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