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Open nowPosted 3 days ago

Customer service medewerker

Accent

Where
Hasselt, Belgium
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Your applicationOpen nowCustomer service medewerkerAccent · Hasselt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Accent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: posted 3 days ago

The posting

Dit bedrijf in Oostende biedt een leuke job aan als allround customer advisor in een moderne en dynamische omgeving. Collega’s werken hier samen met energie en passie voor het vak. Persoonlijke groei en ontwikkeling krijgen veel aandacht en ondersteuning. Het team gelooft in open communicatie en nieuwe ideeën zijn altijd welkom. In Oostende zorgt een positieve sfeer voor motivatie en plezier op het werk. Deze job is perfect voor wie graag met mensen werkt en elke dag wil bijleren!

Jobomschrijving

Zo ziet je job er uit

  • Beantwoorden van klantvragen en klachten via telefoon, e-mail en sociale media
  • Analyseren en registreren van klantcontacten in het CRM-systeem
  • Samenwerken met andere afdelingen (bijv. logistiek, winkels, IT) om tot oplossingen te komen
  • Proactief signaleren van terugkerende problemen en meedenken over structurele verbeteringen
  • Zorgdragen voor een vlotte en klantvriendelijke afhandeling van retourzendingen, garantievragen en productinformatie
  • Volgen van interne trainingen om productkennis en klantgerichtheid continu te verbeteren

Dit heb je nodig voor de job

  • Actief luisteren, klantgericht zijn en mondeling sterk communiceren in Nederlands en Frans
  • Omgaan met stress en goed kunnen werken in een team, ook al ben je zelfstandig goed in je werk
  • Een probleem oplossen: daar ben je van nature goed in
  • Of je hebt een commercieel trekje en denkt proactief mee om een klant een goed voorstel te maken
  • Vlot werken met een computer, da’s logisch
  • Werken doe je in Hasselt of vanuit jouw thuiswerkplek (na 6 weken inwerktijd)
  • Uurroosters worden minstens 3 weken op voorhand gecommuniceerd

De ideale collega is...

De ideale collega is positief en enthousiast. Hij of zij stapt graag op mensen af en helpt klanten met een glimlach. In deze job werkt de collega goed samen met het team en blijft altijd vriendelijk. Open communicatie en leergierigheid zijn belangrijk. Ook flexibel inspelen op nieuwe situaties hoort erbij. Zo maakt deze collega elke dag het verschil.

Posting text belongs to the employer. Removal requests: contact us.

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One press. We do the rest.

  1. A CV for this posting

    Written against Accent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Accent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Accent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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