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Open nowPosted 105 days ago

Customer service medewerker

Accent

Where
Kortrijk, Belgium
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Your applicationOpen nowCustomer service medewerkerAccent · Kortrijk, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Accent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 105 days ago

The posting

Voor de job als customer service officer automotive in regio Waregem ben jij het eerste aanspreekpunt voor klanten. Dankzij jouw klantgerichte aanpak zorg je ervoor dat elke vraag correct en efficiënt behandeld wordt.

Onderstaande taken behoren tot jouw verantwoordelijkheden:

  • Je behandelt inkomende mails, telefoons en berichten van klanten
  • Je ondersteunt klanten met vragen rond reparaties, technische of esthetische problemen en storingen
  • Je zoekt samen met de klant naar de meest geschikte oplossing
  • Je plant afspraken in voor verschillende vestigingen
  • Je communiceert alle belangrijke informatie correct naar de betrokken collega's
  • Je contacteert klanten proactief, bijvoorbeeld voor bandenwissels of andere opvolgingen
  • Je verwerkt alle administratie nauwkeurig in de interne systemen
  • Je draagt dagelijks bij aan een optimale klantenervaring

Dit heb je nodig voor de job

Zie jij jezelf in onderstaande omschrijving voor de job als customer service officer automotive in regio Waregem? Dan ben jij de kandidaat die we zoeken:

  • Je beschikt over een bachelor denkniveau of bent gelijkwaardig door ervaring
  • Je bent communicatief sterk en servicegericht
  • Je bent organisatorisch sterk en werkt gestructureerd
  • Je werkt nauwkeurig en hebt oog voor detail
  • Je bent leergierig en pikt nieuwe systemen snel op
  • Je bent een echte teamplayer
  • Je spreekt vlot Nederlands en Frans
  • Affiniteit met automotive is een pluspunt
  • Je bent oplossingsgericht en denkt mee met de klant

De ideale collega is...

  • Klantvriendelijk en empathisch
  • Stressbestendig en flexibel
  • Administratief sterk
  • Communicatief en overtuigend
  • Leergierig en ambitieus
  • Een echte teamplayer met verantwoordelijkheidszin

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Accent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Accent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Accent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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