The posting
Company Description
Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and 20 years of experience in turning business challenges into opportunities and growth.
A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions.
With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.
Product Design Competence Area
Product Design Office brings together Product Owners, Business Analysts and UX/UI Designers in their common journey to product mindset. We are genuinely curious professionals, and we approach every project with product-oriented activities, so that we understand the needs first and then provide the best solutions possible.
You will join a community of like-minded professionals and benefit from learning programs & resources, certifications and knowledge sharing sessions.
Job Description
Our client operates in the insurance industry, delivering complex digital solutions that support business-critical processes across multiple markets. Together with Accesa, the focus is on improving operational efficiency, enabling scalable solutions, and supporting business growth through modern technologies and agile practices.
Responsibilities:
Bridge Business & IT → Act as the key link between business experts and technical teams, translating complex business needs into clear, structured requirements and pseudocode for implementation.
Shape Product Vision → Define and articulate product objectives, scope, and constraints, ensuring alignment with business goals and long-term strategy.
Drive Agile Delivery → Contribute to backlog prioritization, write user stories and acceptance criteria in tools like Jira or Azure DevOps, and support developers throughout the implementation phase.
Own Process Design → Analyze, model, and optimize business processes, recommending improvements and ensuring efficient, scalable solutions.
Ensure Product Quality → Design and execute regression testing strategies, validate releases, and proactively identify risks and impacts of changes on the product.
Enable Stakeholder Collaboration → Facilitate communication across stakeholders, manage expectations, and deliver clear updates through presentations and documentation in tools like Confluence.
Promote Continuous Improvement → Encourage best practices, support experimentation, and contribute to a culture of continuous learning and innovation.
Mentor & Scale Knowledge → Coach and guide other Business Analysts, contributing to knowledge sharing and capability growth at organizational level.
Qualifications
Must have:
- 5+ years of experience as a Business Analyst in complex environments
- Strong understanding of business context and ability to translate it into technical requirements
- Experience in the Insurance industry
- Proven experience working in Agile environments
- Strong communication and stakeholder management skills
- Experience with tools such as Jira, Confluence, Azure DevOps, Miro, or similar
- Knowledge of databases and hands-on experience with SQL/MySQL
- Good understanding of SDLC and process modelling techniques
- Advanced analytical thinking and problem-solving skills
- Fluency in German and English
- Regular use of AI tools to improve productivity, automate or reduce repetitive work, support decision-making, and deliver higher-quality outcomes.
- Ability to use AI tools responsibly by structuring effective prompts, critically validating outputs, understanding limitations, and taking ownership of the final result.
Nice to have:
- Experience with pseudocode writing
- Basic technical knowledge (HTTP methods, Postman, sequence diagrams)
- Bachelor’s or Master’s degree in Business, IT, Economics, or related field
As a people-first organisation, we believe diversity strengthens our teams and drives innovation. All employment decisions are based on merit, skills, and performance, without discriminating based on any personal characteristic. This reinforces our commitment to providing an inclusive and respectful workplace.
Additional Information
At Accesa you can
Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.
- Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalised fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club.
- Work-Life Fusion: In very dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
- Emotional Wellbeing: We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance.
- Social Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.
