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Open nowPosted 4 days ago

Administrative Support I

accesscommunity41 open roles

Where
Hamtramck, MI, US
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Your applicationOpen nowAdministrative Support Iaccesscommunity · Hamtramck, MI, US

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. accesscommunity postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 4 days ago

accesscommunity median: 1 days open

The posting

Job Title: Administrative Support I

Job Status: Full-time

Job Summary: Under direct supervision, the Administrative Support I uses basic skills obtained through experience and training to provide clerical support to an assigned functional area.

Essential Duties and Responsibilities:

  • Answer phones, screen incoming calls, gather routine information and direct callers to appropriate destination
  • Take and deliver messages as needed
  • Schedule appointments and admissions for clients and set up client reminders as needed
  • Answer questions and concerns, collect information and documentation, provide information on program requirements and schedule patient/clients
  • Distribute documentation to appropriate destination
  • Provide a welcoming, informative presence at assigned workstation
  • Be cognizant of surroundings and notify a supervisor of suspicious/threatening behavior
  • Account for the safety and security of the building
  • Greet visitors, determine service need and direct to appropriate area/individual
  • Type, copy, file and fax documents as needed
  • Prepare and sort mail
  • Order supplies as needed
  • Maintain agency confidentiality and clients’ privacy
  • May be responsible for scheduling and maintaining appointment calendars for sessions, individuals or groups
  • May enter routine data into database software.
  • May prepare client/patient forms and files (hardcopy and/or electronically)
  • May assist in gathering data for regular reporting based on assigned functional area
  • May perform standardized testing according to established guidelines and procedures including performing hemoglobin testing, obtaining weight and measurements and documenting results based on assigned functional area
  • Operate standard office equipment and use required software applications
  • Perform other duties and responsibilities as assigned

Knowledge, Skills and Abilities:

Knowledge of:

  • Basic concepts, principles and practices of office administration
  • Billing systems, co-pays, deductibles and insurance verifications as well as referrals and prior authorizations based on assigned functional area
  • Basic medical terminology based on assigned functional area
  • OSHA standards and universal precautions based on assigned functional area

Skill in:

  • Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
  • Operating electronic medical record software based on assigned functional area
  • Operating database software based on assigned functional area
  • Operating MI WIC database based on assigned functional area

Ability to:

  • Communicate effectively, both orally and in writing.
  • Organize and prioritize multiple tasks and meet deadlines
  • Provide a high level of customer service to both internal and external contacts
  • Work independently as well as collaboratively within a team environment
  • Maintain confidentiality of agency and client information
  • For the Medical clinic – ability to use medical terminology

Educational/Previous Experience Requirements:

  • Minimum Degree Required: High school diploma or GED equivalent

~and~

  • At least 6 months previous admin/clerical experience or 1 year preferred or any equivalent combination of experience, education and/or training approved by Human Resources

Licenses/Certifications:

  • Licenses/Certifications Required at Date of Hire: None

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: None generally required

Working Environment: Climate controlled office

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