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Open nowPosted 4 hours ago

Agent front desk

AccorHotel6,285 open roles

Where
Rabat, Rabat-Salé-Kénitra, Morocco
Work mode
On site
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From $25 per CV, paid once. No subscription.

Your applicationOpen nowAgent front deskAccorHotel · Rabat, Rabat-Salé-Kénitra, Morocco

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AccorHotel's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. AccorHotel postings stay open a median of 24 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 4 hours ago

AccorHotel median: 24 days open

The posting

Description de l'entreprise

Pourquoi travailler chez Accor ?

Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.

Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.

En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.

Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS

Description du poste

Le Fairmont La Marina Rabat Salé recrute un Agent Front Desk pour rejoindre son équipe.

Votre rôle :

Relevant du Superviseur de Réception, les responsabilités et les fonctions essentielles du poste comprennent :

  • Accueillir les clients, assurer le check-in et check-out, établir la facturation et l'encaissement en garantissant un service exceptionnel selon les standards de la chaîne
  • Prendre l'initiative et Proposer en permanence une expérience personnalisée pour le client
  • Accompagner les clients dans leur chambre et leur expliquer le fonctionnement de l’hôtel et des installations
  • Promouvoir les points de vente de l’hôtel (restaurants, bars et Spa … ) en recherchant des opportunités d'améliorer le séjour des clients grâce à la vente incitative
  • Attribuer les chambres en fonction des souhaits du client (profil)
  • S’assurer de la promotion du programme de fidélisation ALL
  • Faire le suivi au niveau des demandes client (technique, lingerie, objets trouvés, etc.)
  • Participation aux séances d’information et de formation du service
  • Gestion des fonds de caisse et passages de caisse
  • Gestion et suivi des plaintes et assurer la communication
  • Avoir une attitude professionnelle, être souriant/e et garder en tout temps le calme
  • Respecter les politiques, les procédures et les normes de service du département et de la compagnie
  • Toutes autres tâches, telles qu’assignées

Qualifications

Votre expérience et vos compétences incluent :

  • Un bac+2 en Gestion Hôtelière ;
  • Une expérience au minimum de 2 ans au service Réception ;
  • Sens de l'accueil et de la vente
  • Capacité à prendre des initiatives
  • Sens de l'adaptation / Flexibilité
  • La connaissance du système Opera Cloud est un atout certain
  • Maîtrise du français et de l’anglais ; la pratique d'autres langues est un plus

Informations supplémentaires

Notre Engagement Diversité & Inclusion :

Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against AccorHotel's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on AccorHotel's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    AccorHotel's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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