Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 19 days agoWe saw it 62 min after it went up

Guest Services Officer

AccorHotel5,607 open roles

Where
Singapore
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGuest Services OfficerAccorHotel · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AccorHotel's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. AccorHotel postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 19 days ago

AccorHotel median: 14 days open

The posting

Company Description

NOVOTEL LIVING SINGAPORE ORCHARD

EXTENDED STAY APARTMENTS

Live in your own special world at Novotel Living.

We believe that quality time is about making everyday moments matter. Everything has been designed to enhance our guests’ life balance and sense of well-being. Disconnect from your busy life and make time to connect with family and friends. Novotel Living is the perfect spot for travellers and locals to live, work and play.

Novotel Living Singapore Orchard is located in the heart of Singapore’s iconic fashion district, Orchard Road, surrounded by the city’s best shopping, restaurants, bars and entertainment. A five-minute walk to Orchard MRT, and the UNESCO World Heritage Site Singapore Botanic Gardens is just a few minutes’ drive away.

The ideal accommodation for an extended stay in the city.

Job Description

Job Overview

The Guest Services Officer will ensure the guests have a great experience. They will exhibit a friendly and professional demeanor in all guest interactions as you document and ensure any issues are resolved. They will undergo product knowledge training about the facilities and its amenities to address guest questions.

Responsibilities and Duties

  • Responsible for greetings every guest at the Reception Area
  • Prepare Registration Card , Confirmation and Keys for Registration
  • Register arriving guest with professional and room tour of the hotel facilities
  • Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to hotel guests
  • Communicate effectively with guests and fellow team members
  • Facilitate guest departures daily by following established procedures to close guest accounts and determine future room availability
  • Processing guest payments
  • Regularly calculates and/or posts monies, receipts, guest accounts, and other forms of credit using proper cash handling methods and established procedures to present the guest with accurate hotel charges upon check-out.
  • Courteously answers inquiries and accept reservations, both in person and over the phone. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages, and create value for our guests
  • Maintain good guest relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
  • Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
  • Other related duties as assigned by the Guest Service Manager/ Front Office Manager

Qualifications

  • Minimum GCE ‘O’ level education
  • Read, write, speak English fluently
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against AccorHotel's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on AccorHotel's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    AccorHotel's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.