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Open nowPosted 57 days ago

Head Concierge

accorpacific410 open roles

Where
420 George St, Sydney NSW 2000, Australia
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Your applicationOpen nowHead Conciergeaccorpacific · 420 George St, Sydney NSW 2000, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on accorpacific's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 57 days ago

The posting

  Purpose As Head Concierge, you will embody the essence of hospitality, entrusted with the task of taking our guests' experiences to new heights. Your passionate direction will ignite the Concierge team's drive to consistently provide exceptional customer service. With a leadership style, that is not only supportive but also fun and stylish, injecting a sense of enjoyment into every day.   We are currently recruiting for multiple Head Concierge opportunities across various premier locations throughout the Sydney CBD!   Primary Responsibilities

Foster genuine connections with guests, making them feel valued and comfortable during their stay Facilitate the on boarding process for new team members, ensuring they are equipped with the necessary skills and knowledge to excel in their roles Maintain an atmosphere of positivity, exuding an unwavering "can-do" attitude Lead the Concierge team collaboratively, jointly crafting unforgettable service experiences Approach guest challenges like an intrepid explorer, relentlessly seeking solutions that ignite smiles Assist guests with transport and travel arrangements, luggage delivery, storage, parking and valet services

  Skills and Experience

Experience as a Concierge, ready to flex your leadership skills and take the next step in your career

The knack for juggling multiple tasks, thriving under pressure, and quick thinking to address issues or guest concerns is a must Willingness to embrace a flexible rotating roster, including evening, weekend and public holiday shifts as required All successful candidates will be required to hold a valid National Police Check

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    The review screen in CV Rocket: how each CV was read, round by round.

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