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Open nowPosted 8 days ago

Night Manager

accorpacific410 open roles

Where
FV by Peppers, 179 Alfred Street, Fortitude Valley, Queensland, Australia
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Your applicationOpen nowNight Manageraccorpacific · FV by Peppers, 179 Alfred Street, Fortitude Valley, Queensland, Australia
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

  Purpose As the Night Manager, you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel's exceptional reputation.   Primary Responsibilities

Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift       Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries Manage the reception desk and oversee night audit and reporting procedures Uphold overnight property security standards Assist in preparing for the daytime team's operations

  Skills and Experience

Previous experience in Night Audit and/or Accounts is highly valued, as this role can serve as a stepping-stone to various opportunities in operations or finance A positive demeanour and capable of working independently Hold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction audits Quick thinking, customer-centric trouble shooter with a proactive approach to crafting and delivering memorable guest experiences A keen eye for detail to ensure accurate daily revenue capture and reporting

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