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Open nowPosted yesterday

Virtual Order Support Specialist (VOSS)

Acera Surgical429 open roles

Where
CR, Heredia, VIRTUAL
Work mode
Remote
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Your applicationOpen nowVirtual Order Support Specialist (VOSS)Acera Surgical · CR, Heredia, VIRTUAL
  1. YouYes, apply to this one.

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  4. CV RocketApplied on Acera Surgical's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Acera Surgical postings stay open a median of 38 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted yesterday

Acera Surgical median: 38 days open

The posting

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy

Job Description:

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires, at a minimum, one of the following qualifications:

  • High School Diploma
  • Advanced English C1
  • Bachelor’s Degree or higher AND four (4) years of experience in healthcare operations, medical sales support, DME, home care, order entry, or a related healthcare environment; OR
  • High School Diploma/GED AND eight (8) years of experience in healthcare operations, medical sales support, DME, home care, order entry, or a related healthcare environment.

Required experience must include:

  • Healthcare order intake, order entry, and documentation workflows.
  • Retrieving, reviewing, and organizing supporting documentation from multiple systems or sources.
  • Applying established business processes and role-specific guidelines to prepare accurate work for downstream review.
  • Direct communication and coordination with clinical, hospital-based, or internal business partners.

Additional Qualifications

Additional qualifications that could help you succeed even further in this role include:

  • Experience working across Sales, Customer, Clinical, and Operations teams to coordinate order intake and documentation.
  • Experience with Express Therapy Portal, HERO, electronic health records, customer portals, or similar healthcare order-management systems.
  • Strong written and verbal communication skills, with the ability to clearly explain status, next steps, and role boundaries.
  • Strong attention to detail, with the ability to organize documentation, maintain accurate records, and manage multiple approved assignments.
  • Ability to work independently within defined workflows, collaborate cross-functionally, identify barriers, and escalate issues appropriately.

Work location:

Hybrid Eligible (Job duties allow for some remote work, with onsite presence in Belén, Heredia, required for Moments That Matter.)

Relocation Assistance: Not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Solventum Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.

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