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Open nowPosted 3 days ago

Administratief Bediende Nederlands- Frans

Actief Interim Ieper

Where
Tournai-Mouscron, Belgium
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Your applicationOpen nowAdministratief Bediende Nederlands- FransActief Interim Ieper · Tournai-Mouscron, Belgium
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Actief Interim Ieper's own form.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 3 days ago

The posting

Ben jij communicatief sterk, tweetalig Nederlands-Frans en haal je voldoening uit het helpen van klanten?

Dan is deze functie misschien wel jouw ideale uitdaging!

Functieomschrijving:

  • Je behandelt inkomende telefoons en helpt klanten verder in het Nederlands en Frans.
  • Je luistert aandachtig naar klachten en vragen over aangekochte producten.
  • Je zoekt samen met de klant naar een gepaste oplossing en zorgt voor een klantgerichte afhandeling.
  • Je registreert klachten, vragen en meldingen nauwkeurig in het systeem.
  • Je maakt klantenfiches aan en zorgt ervoor dat alle gegevens correct worden bijgehouden.
  • Je staat in voor de administratieve verwerking en opvolging van klantenfiches en aankopen.
  • Je volgt lopende dossiers op en waakt over een correcte afhandeling.
  • Je communiceert vlot met collega's om klanten zo goed mogelijk te helpen.
  • Je bent perfect tweetalig Nederlands-Frans.
  • Je bent communicatief sterk en beschikt over een klantvriendelijke en professionele telefoonhouding.
  • Je bent vlot met de computer en leert gemakkelijk nieuwe software aan.
  • Je bent georganiseerd, verantwoordelijk en kan zelfstandig werken.
  • Ervaring in een callcenter, klantenservice of administratieve functie is een pluspunt, maar geen absolute vereiste.

Posting text belongs to the employer. Removal requests: contact us.

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