Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 18 hours ago

Dispatcher

Active Day164 open roles

Where
4598 Lucky Strike Loop, Owensboro, KY 42301, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDispatcherActive Day · 4598 Lucky Strike Loop, Owensboro, KY 42301, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Active Day's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Active Day postings stay open a median of 19 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 18 hours ago

Active Day median: 19 days open

The posting

Job Summary

NEMT Dispatchers coordinate and monitor non-emergency medical transportation services for clients, ensuring that our clients get to and from medical appointments safely, on time, and in accordance with company and regulatory standards. This role involves scheduling trips, assigning drivers, maintaining constant communication, and resolving day-to-day issues in a fast-paced environment. The NEMT Dispatcher must have strong communication and customer service skills in a high volume call environment. NEMT Dispatchers must be able to maintain composure and professionalism at all times, and especially when under stressful and/or time-sensitive situations.

Qualifications

High school diploma or GED required; additional education in transportation, healthcare, or a related field is a plus. 2+ years in transportation routing, dispatching and scheduling expertise strongly preferred. Experience in NEMT, EMS, or healthcare-related transportation is highly desirable.

Strong organizational skills demonstrated by the ability to effectively multitask and work in a fast-paced, time-sensitive environment. Excellent communication skills (verbal and written), with a professional phone manner. Strong problem-solving and decision-making skills under pressure. Basic geographic knowledge of the service area and ability to read maps/ use GPS. Proficiency with dispatch software, scheduling systems, and standard office applications. High attention to detail and accuracy in data entry and documentation.

Customer-service oriented and compassionate when working with passengers and families. Reliable, punctual, and able to handle shift work (evenings, weekends, and holidays, as needed). Team player with a positive, solutions-focused attitude.

Ability to work a flexible schedule; may include early mornings, late evenings, weekends, or holidays depending on business need. Ability to handle a high volume of calls and time-sensitive tasks requiring sustained focus and composure.

Ability to speak clearly and hear well enough to perform dispatch and customer service duties.

Job Responsibilities

Receive and process trip requests from clients, facilities, brokers, and/or software platforms. Schedule, modify, and cancel trips in the dispatch system as needed. Manage diver schedules: Assign trips to drivers based on location, availability, vehicle type, and client needs. Optimize routes to improve on-time performance and reduce wait times and mileage.

Serve as the primary point of contact for drivers, clients, and facilities during active trips. Provide clear and timely instructions to drivers via phone, radio, or dispatch software. Answer incoming calls, respond to inquiries, and provide status updates on trips. Handle complaints or service issues professionally, escalating as appropriate.

Monitor real-time trip status, driver locations, and schedules using dispatch/ GPS software. Track late, no-show, or missed trips and take corrective action to minimize service disruptions. Ensure that special needs (wheelchair, stretcher, bariatric, escort, etc.) are correctly documented and accommodated. Coordinate backup vehicles or trips in the event of breakdowns, delays, or driver shortages.

Accurately document all trips, changes, incidents, and communications in the dispatch system. Follow NEMT, HIPAA, and company policies related to privacy, safety, and documentation. Verify eligibility, trip authorization numbers, and billing-related information when required. Assist with reporting and data entry related to on-time performance, trip volume, and incident logs. Work closely with drivers, supervisors, and operations managers to maintain smooth daily operations. Participate in shift handoffs to ensure continuity of information and coverage. Provide feedback on recurring issues, system problems, or process improvements.

#INDADS01

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Active Day's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Active Day's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Active Day's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.