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Open nowFirst seen 11 hours ago

UK Payroll Team Lead

activpayroll11 open roles

Where
Scotland
Work mode
Hybrid
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Your applicationOpen nowUK Payroll Team Leadactivpayroll · Scotland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on activpayroll's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 11 hours ago

The posting

As a UK Payroll Team Lead, you’ll play a pivotal role in overseeing the day-to-day operations of our payroll function, ensuring the accurate and timely delivery of payroll services across a diverse client base. You’ll lead by example — combining technical expertise with people leadership to drive service excellence, support team development, and contribute to continuous improvement across the department.

In addition to leading the team, you’ll also manage a selection of payrolls directly, maintaining hands-on involvement and ensuring service quality

On a typical day you’ll be…

  • Leading and coordinating a team of payroll administrators to deliver accurate, compliant, and timely UK payrolls
  • Managing a portfolio of payrolls directly, ensuring high standards of accuracy, timeliness, and customer service
  • Acting as an escalation point for complex payroll queries and client issues, ensuring swift and effective resolution
  • Overseeing the allocation of client portfolios and workload across the team to ensure balanced capacity and consistent service delivery
  • Supporting and coaching team members, providing regular feedback, mentoring, and development opportunities
  • Hosting and contributing to client governance meetings, reviewing performance and identifying areas for improvement
  • Reviewing and signing off payrolls, governance reports, and documentation to ensure accuracy and compliance
  • Monitoring service delivery KPIs and SLAs, identifying risks and proactively implementing mitigations
  • Driving process improvements and supporting the implementation of new systems, tools, or ways of working
  • Fostering a positive, inclusive, and high-performing team culture

Does this sound like you?

  • Strong experience in UK payroll processing, ideally with a CIPP qualification and experience in a leadership or supervisory role
  • Proven ability to lead, coach, and develop a team in a fast-paced, service-driven environment
  • Deep understanding of UK payroll legislation, compliance, and best practice
  • Excellent communication and stakeholder management skills — confident in handling both client and internal conversations
  • High attention to detail and a proactive approach to identifying and resolving issues
  • Strong systems and Excel skills, with the ability to analyse data and drive insights
  • A collaborative mindset, with a passion for continuous improvement and delivering exceptional service
  • Comfortable balancing leadership responsibilities with hands-on delivery of payrolls
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  1. A CV for this posting

    Written against activpayroll's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on activpayroll's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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