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Open nowPosted 7 days ago

Check-In Clerk

acv185 open roles

Where
9426 Lakefield Blvd, Dallas, TX 75220, USA
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Your applicationOpen nowCheck-In Clerkacv · 9426 Lakefield Blvd, Dallas, TX 75220, USA
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Job Summary: The Check-In Clerk assists with the check-in process for the auto auction office. This role is responsible for ensuring the efficient check-in of vehicles and customers. The Check-In Clerk will work with the lead check-in clerk to start the check-in process, verify vehicle information, and resolve discrepancies or issues.   Accountabilities & Responsibilities:  

Begin the check-in process for vehicles arriving at the auto auction, ensuring efficiency and accuracy.

Verify and record vehicle information, including VIN numbers, mileage, condition reports, and titles.

Inspect vehicles upon arrival to identify any damage or discrepancies and resolve them appropriately.

Collaborate with drivers, sellers, and auction staff to resolve any check-in issues or discrepancies.

Ensure compliance with auction policies, procedures, and regulatory requirements during the check-in process.

Maintain accurate and up-to-date records and documentation related to vehicle check-in.

Communicate effectively with other departments, such as sales, operations, and customer service, to ensure smooth workflow and customer satisfaction.

Handle customer inquiries and provide exceptional service during the check-in process.

Perform additional duties as assigned.

  Experience & Education:  

High School Diploma or GED required.

1+ years' experience in vehicle check-in, auction operations, or similar role within the automotive industry.

  Knowledge & Skills:  

Ability to read, write, speak and understand English.

Proven supervisory skills, with the ability to motivate and manage a team.

Demonstrated organizational skills and attention to detail in maintaining accurate records and documentation.

Proven experience using computer software and applications, including auction management systems, MS Office Suite (particularly Excel), and database management.

Demonstrated communication skills, both verbal and written, with the ability to interact professionally with staff, customers, and external stakeholders.

Knowledge of automotive terminology, VIN decoding, and condition assessment.

Familiarity with auction procedures, documentation requirements, and compliance standards.

Ability to work under pressure in a fast-paced and dynamic environment.

Ability to work independently as well as collaboratively in a team environment.

Must be able to work in traditional office conditions, including sitting for extended periods of time.

Able to lift, push, pull, or move items weighing up to 25 lbs. for various needs, including maintaining traditional office equipment such as printers, fax machines, copiers, and computers.

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