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Open nowPosted 6 hours ago

Projektledare - CRM

Adavo AB181 open roles

Where
Stockholm, Sweden
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Your applicationOpen nowProjektledare - CRMAdavo AB · Stockholm, Sweden
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Share of postings closed within
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  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 6 hours ago

The posting

Startdatum: 2027-01-11 Slutdatum: 2028-12-31, option på förlängning Omfattning: 100% Plats: Stockholm (hybrid)

Uppdragsbeskrivning Uppdraget är hos en större offentlig organisation, i en avdelning för kommunikation och försäljning som ansvarar för marknadskommunikation, varumärken och digitala kanaler. Organisationen genomför en omfattande satsning på digital och datadriven marknadsföring med införande av CRM-, MA- och kunddataplattformslösningar. Konsulten ska som senior projektledare ta ett sammanhållande ansvar för helheten, från åtgärdsval och roadmap till kravställning, upphandling, implementation och förändringsledning, i nära samverkan med verksamhet, IT, informationssäkerhet, dataskydd och externa leverantörer.

Arbetsuppgifter -Leda, planera och samordna CRM -projektet med ansvar för framdrift och leverans -Ta fram scope och roadmap för utrullning och uppbyggnad av förmåga -Ansvara för kravställning, upphandling av tjänster och licenser samt implementation -Prioritera mellan behov från olika delar av verksamheten och ta fram underlag för beslut -Driva förändringsledning och verksamhetsutveckling kopplat till nya arbetssätt och kompetenser -Samordna verksamhet, IT, informationssäkerhet, dataskydd och externa leverantörer -Vägleda organisationen i vägval kring CRM, marketing automation och kunddataplattform

Skall-krav -Minst 7 års erfarenhet som program- eller projektledare -Minst 4 års erfarenhet av att projektleda införande av CRM-system, marketing automation (MA) och kunddatabas (CDP) -Minst 2 års erfarenhet av införande av CRM i verksamhet med kommersiella syften -Minst 1 års erfarenhet av att projektleda CRM med kopplingar till andra tekniska system såsom försäljningssystem, kundtjänstsystem och analysplattform

Meriterande -Erfarenhet av projektledning i offentlig verksamhet i minst ett uppdrag om minst 6 månader -Erfarenhet av framtagning av beslutsunderlag kring personuppgifter och informationssäkerhet i minst 1 projekt

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