The posting
Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Hybrid Medical Assistant. In this role, you will support both the clinical and administrative functions of the practice, helping ensure a seamless experience for patients from arrival through treatment and follow-up. Team members work collaboratively to provide complete office support and may rotate responsibilities throughout the day based on patient and clinic needs. This role is ideal for someone who enjoys variety, teamwork, and delivering exceptional patient care in a fast-paced dermatology environment. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice that puts our patients above all else. We Offer a Competitive Compensation and Benefits Package, Including:
Competitive sign-on bonus Incentive plans with additional earning opportunities of up to an additional $2.00 per hour Career advancement opportunities Up to three weeks of Paid Time Off (PTO) and Vacation time per year Paid holidays off + one floating holiday per year No weekends! Medical, dental, STD, LTD, life insurance, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching
Duties Include:
Providing exceptional patient care and customer service throughout the patient visit, from check-in through check-out Greeting patients and facilitating the efficient and timely flow of patients through the office Scheduling appointments, answering phones, and assisting with patient outreach and follow-up communications Distributing patient forms and ensuring accuracy and completeness Checking patients in and out and assisting with daily office operations Rooming patients and preparing them for examination and treatment
Obtaining and documenting medical histories, vital signs, demographic information, insurance information, and dermatologic concerns
Maintaining accurate and timely patient records within the electronic medical record system Assisting providers with dermatologic procedures, treatments, and patient care activities Educating patients on treatment plans, medications, and preventative skin care practices Preparing and maintaining exam rooms, supplies, and equipment in accordance with clinical and safety standards Supporting efficient clinic workflow by adapting to the needs of patients, providers, and the practice throughout the day Collaborating with providers and team members to deliver an outstanding patient experience Maintaining patient confidentiality and compliance with HIPAA and company policies Assisting with inventory management, administrative tasks, and other clinic support activities as needed Assisting with additional duties and projects as assigned to support clinic operations
Qualifications Include:
Customer service experience required Strong interpersonal, communication, and organizational skills Must be computer literate and comfortable learning new systems CPR certification strongly preferred or ability to obtain certification within four weeks of employment Ability to learn and understand medical terminology, dermatologic procedures, and vital signs Ability to thrive in a fast-paced environment while maintaining attention to detail Willingness to support all aspects of the patient experience, including both clinical and administrative responsibilities At least one year of dermatology experience preferred Medical Assistant certificate, diploma, or completion of a medical vocational program preferred
ADCS Clinics LLC participates in equal employment opportunities for all individuals and complies with EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must be authorized to work in the United States.
