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Open nowPosted 64 days ago

Patient Scheduler (Part-Time) - Wyandotte, MI

ADCS140 open roles

Where
1500 Eureka Rd, Wyandotte, MI 48192, USA
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Your applicationOpen nowPatient Scheduler (Part-Time) - Wyandotte, MIADCS · 1500 Eureka Rd, Wyandotte, MI 48192, USA

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ADCS's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 64 days ago

The posting

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery’s mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service skills to join our team as a Patient Scheduler in a fast-paced Inbound Call Center environment. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. 

 

Compensation/ Benefits (*Eligible for Full Time Positions Only): 

Incentive Plan Earning Potential up to an additional $2 more per hour 

Referral Program 

Benefits package, including medical, dental, vision, and other voluntary benefit plans 

Lucrative paid time off benefits, including PTO/6 Paid Holidays/Floating Holiday/Vacation Time 

401(k) with employer match 

Flexible and convenient work schedules with career growth opportunity 

 

Duties and Responsibilities: 

  

Be the direct contact for in-bound/out-bound calls for new and existing patients 

Set up patient appointments/follow-ups for our locations across the US 

Consult with patients about specific services offered per location 

Will work independently but with a team player mentality 

Problem Solving and effective communication skills 

Comply with HIPAA patient confidentiality regulations 

Handles 3 screen monitor use 

Ability to handle 150+ calls daily 

  

Experience Preferred:  

1+ year(s) in a high volume call center 

1+ year(s) experience with Back-to-back calling 

1+ year(s) with Microsoft Excel, Word, Outlook, and Notepad 

1+ year(s) Medical terminology is a plus 

3+ years in customer service 

Familiar with Nextgen and Cisco system 

Bilingual is a plus 

  

Requirements for a Patient Scheduler:  

Must be willing to work according to department needs, including- overtime, holidays, and emergency shifts 

Attendance and Punctuality a MUST (This is mandatory during training; no exceptions) 

Ability to multitask and time manage efficiently 

Comfortable with prolonged periods of sitting or standing with intermediate breaks 

Complete Pre-employment screening such as: skill testing, background check, and drug testing 

HS Diploma or equivalent education 

   

ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States. 

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