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Open nowPosted 42 days ago

Service Manager

addvisor25 open roles

Where
Campinas, SP, BR, Remote
Work mode
Remote
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Your applicationOpen nowService Manageraddvisor · Campinas, SP, BR, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on addvisor's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. addvisor postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 42 days ago

addvisor median: 1 days open

The posting

Modelo de trabalho: 100% remoto Idioma: Inglês fluente — será avaliado durante a entrevista.

Principais responsabilidades Realizar análises e desenvolver recomendações para oportunidades de melhoria contínua. Identificar oportunidades de melhoria em processos e ferramentas, com base nos resultados de relatórios e no ambiente de ferramentas utilizado. Coordenar múltiplos stakeholders na entrega de projetos e atividades de suporte, garantindo cumprimento de prazos e orçamento. Elaborar relatórios e análises para a liderança de TI, incluindo a preparação de resumos executivos. Utilizar o pacote Microsoft Office com excelente domínio, principalmente Excel, Visio e PowerPoint. Demonstrar forte capacidade de comunicação verbal e escrita em inglês fluente, que será avaliado durante a entrevista. Compreender os requisitos do negócio local e as diretrizes de compliance interno, garantindo a governança necessária para que colaboradores e soluções de TI estejam de acordo com as políticas da empresa, padrões de segurança e riscos, além das regulamentações locais. Realizar gestão de fornecedores, planejamento e acompanhamento orçamentário. Ter responsabilidade integral pelo orçamento, escopo e qualidade dos serviços, realizando o planejamento e monitoramento de orçamento e recursos. Orientar sobre os investimentos anuais de TI para as regiões sob sua responsabilidade, alinhados aos requisitos globais de TI e do negócio. Possuir experiência comprovada com Information Technology Infrastructure Library (ITIL).

  • Atuar em diferentes áreas de conhecimento de TI, incluindo:
  • ServiceNow
  • ITIL
  • Request Fulfillment
  • Self-Service
  • Automação de processos
  • Desenho de workflows
  • Experiência do usuário final (End User Experience)
  • Ferramentas de Gestão de Serviços
  • Gestão de Projetos
  • Análise de Negócios (Business Analysis)
  • Ter capacidade de trabalhar de forma independente, com forte organização, flexibilidade e capacidade de adaptação, em um ambiente colaborativo e orientado ao trabalho em equipe.
  • Possuir conhecimento básico de tecnologias e conceitos de Cloud Computing e virtualização.
  • Realizar pesquisas de satisfação com usuários finais e desenvolver planos de ação para tratar pontos que necessitem de melhoria.
  • Possuir conhecimento em frameworks e metodologias ágeis.

Requisitos desejáveis Experiência comprovada em Service Management / Gestão de Serviços de TI. Conhecimento prático de ITIL e ServiceNow. Experiência com gestão de fornecedores, orçamento e projetos. Conhecimento de metodologias e frameworks ágeis. Excelentes habilidades de comunicação e relacionamento com stakeholders. Inglês fluente, com avaliação durante o processo seletivo. Disponibilidade para atuação em modelo 100% remoto.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against addvisor's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on addvisor's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    addvisor's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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