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Open nowPosted 10 hours ago

Technical Helpdesk Operator | Techniek, innovatie en impact in één functie | NL + FR + Engels

Adecco Dilbeek

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowTechnical Helpdesk Operator | Techniek, innovatie en impact in één functie | NL + FR + EngelsAdecco Dilbeek · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Adecco Dilbeek's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 10 hours ago

The posting

Als Technical Helpdesk Operator maak je deel uit van een gespecialiseerd team dat zowel techniekers op het terrein als klanten ondersteunt. Dankzij jouw technische kennis, analytisch inzicht en oplossingsgerichte aanpak maak je dagelijks het verschil.

Je ondersteunt mobiele techniekers tijdens interventies en helpt hen bij het analyseren en oplossen van technische problemen.

Je beantwoordt technische vragen van klanten en biedt een professionele en klantgerichte ondersteuning.

  • Je lost eenvoudige technische storingen vanop afstand op via telefoon of andere digitale communicatiekanalen.

Je ondersteunt gebruikers van laadinfrastructuur voor elektrische voertuigen en begeleidt hen bij technische vragen of storingen.

  • Je documenteert technische oplossingen en deelt waardevolle kennis via praktische tips, procedures en technische richtlijnen.

Je staat in voor de administratieve opvolging van technische dossiers.

  • Je analyseert nieuwe voertuigtechnologieën en werkt technische cases uit.

Je denkt actief mee over innovaties, nieuwe technologieën en technische projecten die de dienstverlening verder verbeteren.

  • Een bachelor in Autotechnologie of een gelijkwaardige technische opleiding.
  • Een sterk analytisch vermogen en de capaciteit om snel een correcte technische diagnose te stellen.
  • Kennis van diagnosetechnieken of de motivatie om je hierin verder te specialiseren.
  • Een goede basiskennis van automechanica, elektriciteit en elektronica.

Een professionele kennis van Nederlands, Frans én Engels.

  • Een grote interesse in nieuwe technologieën, elektrische voertuigen en innovatieve mobiliteitsoplossingen.
  • Een positieve ingesteldheid, sterke teamspirit en verantwoordelijkheidsgevoel.
  • Flexibiliteit om te werken in een shiftsysteem tussen 9u en 20u, aangevuld met een weekendpermanentie volgens beurtrol.

Posting text belongs to the employer. Removal requests: contact us.

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