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Open nowPosted 4 days ago

Senior UX Researcher (Bank I Digital Products)

ADECCO PERSONNEL PTE LTD

Pay
SGD 6,000 – SGD 9,000 a month
Where
Central, Singapore
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Your applicationOpen nowSenior UX Researcher (Bank I Digital Products)ADECCO PERSONNEL PTE LTD · Central, Singapore

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Share of postings closed within
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  2. 4.5%3 days
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  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

The posting

The Opportunity

  • Opportunity to work for one of the leading financial service providers and top banks
  • Great exposure to learn about banking products and services domain
  • Location at Central

The Job

What you'll be doing As a seasoned researcher in the team, you will keep us on our toes. Remind us to look away from the comfort of our screens and back at the reality—where our customers live. You will keep asking, 'Why are we doing this again?'. And not be satisfied with the answer, 'If we build it, they will come.’

Here's what your week might look like

  • Not everything has to be tested. You will identify when research is required and when best practices are the way to go. And you will help us communicate that to our stakeholders.
  • You'll be leading qualitative and quantitative research projects. We've done some interesting stuff: experimenting with new methods and tools; leveraging GenAI to augment our work processes and outputs... In short, we love to experiment and hope you will join in.
  • You'll generate sharp and actionable insights that go beyond reports to inspire your colleagues to truly start seeing through the eyes of our customers.
  • You'll build a strong community of practice around iterative research and design to support upcoming and ongoing projects and initiatives.
  • UX is an established discipline here, but we can always use help to evangelise the importance of good design research, and be on the forefront of evolving the discipline to meet the needs of the organization.
  • Actively advocate for and educate stakeholders on the value of UX research, identifying and leveraging opportunities to demonstrate its impact

The Talent

  • You have 8 - 12 years of relevant experience as a UX researcher.
  • You are someone who proactively identify and scope research opportunities and strategic decisions, demonstrating strong self-starting capabilities.
  • You demonstrate a big-picture perspective, understanding how individual contributions integrate into broader organizational goals and drawing meaningful connections across various initiatives.
  • You have experience leading research projects / initiatives from small to large; straightforward to complex.
  • You have had hands-on involvement with end-to-end design process.
  • You are organised, methodical and analytical — able to filter out the noise to frame the right problem to investigate.
  • You are comfortable working with multiple data sources to inform decisions and support insights
  • You have an excellent grasp of qualitative and quantitative research methods and how to apply them to the UX design process: concept testing, usability testing, card sorting, surveys, heuristic evaluations and other data analysis skills.
  • You are a polished facilitator able to command a room — whether it's in a workshop, presentation, or board room setting.
  • As a practitioner, you embrace a flexible and adaptable approach to job scope, prioritising efforts that enhance the overall user experience.
  • You have the ability to make research fun! — able to engage partners, collaborators, and stakeholders to make the most of the skillsets you bring to the table.
  • You have prior experience working with data, dashboards, and key metrics to derive insights and inform key design and/or business decisions.

Next Steps

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Posting text belongs to the employer. Removal requests: contact us.

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