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Open nowPosted 58 days ago

Systems Coordinator

ADfusion Contract Management Services (Pty) Ltd17 open roles

Where
Gauteng, South Africa
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Your applicationOpen nowSystems CoordinatorADfusion Contract Management Services (Pty) Ltd · Gauteng, South Africa

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 58 days ago

The posting

General Job Information:

Job Purpose: The Systems Coordinator is responsible for the upkeep, configuration, and reliable operation of computer systems especially multi-user computers such as servers.

MINIMUM EXPERIENCE:

  • Technical understanding e.g. needs to know different computer systems, operating systems, and applications.
  • Must be able to do hardware and software troubleshooting.
  • Computer security.
  • Must be Computer literate (MS Office).
  • Knowledge of Shop 14 & Shop 11, Congo’s, Windows, B3, and Voice console amongst others.

MINIMUM QUALIFICATION:

  • Grade 12
  • IT Diploma or Degree advantageous

PRIMARY RESPONSIBILITIES

IT SUPPORT

  • Collect and issue equipment;
  • Investigate missing/damaged equipment;
  • Configure scanners both handheld and RF scanners;
  • Ensure printers are added and replaced;
  • Ensure Configuring of printers is done;
  • Diagnose and resolve any software-related issues;
  • Diagnose and resolve any network-related problems;
  • Resolve any computer hardware-related issues;
  • Perform Technical and Network support on all PCs, Printers, Handheld Scanners, and RF terminals in the DC, Export, and Return Centre.
  • Provide end-user support on Microsoft Office Applications.

SYSTEM SUPPORT

  • Ensure daily systems (Shop14 & Shop11) back-up is done;
  • Provide User support on Shop14
  • Ensure new users (staff requisitions) are added;
  • Ensure old users on the system (termination forms) are deleted;
  • Ensure that the user setup on the system matches user’s job description;
  • System Access Applications on Info, Congo’s, Emails, Windows, B3, Better Store, Voice Console.
  • Resolve any system-related problems including dispatch errors;
  • Ensure User support on the Voice system (Voice Console);
  • Resolve problems related to Voice picking;
  • Make changes to the system (Shop14)

OPERATION SUPPORT

  • Monitor User Setups (run all SMASA users on COGNOS)
  • Monitor Printer Page usage and keep a record
  • Maintain Printer Maintenance kit status
  • Send all necessary reports at the time given ( daily equip, late picks reports)
  • Issue Pickers tickets during break time
  • Facilitate Picker training on Voice Picking

COMPETENCIES

KNOWLEDGE, SKILLS & ATTRIBUTES

  • Must be Computer literate (MS Office)
  • Knowledge of Shop 14 & Shop 11, Congo’s, Windows, B3, and Voice console amongst others
  • Interpersonal skills
  • Good oral and written communication skills
  • Problem-solving ability
  • Decision-making skills
  • Must be organized, efficient, and task-driven
  • Must have the ability to multi-task

OUR CORE VALUES

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