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Associate Relationship Manager

ADIB140 open roles

Where
United Arab Emirates
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Your applicationOpen nowAssociate Relationship ManagerADIB · United Arab Emirates

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. ADIB postings stay open a median of 14 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

ADIB median: 14 days open

The posting

Job Description

Role : Associate Relationship Manager (UAE National Only) Location : Abu Dhabi

Role Purpose:

To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment, delivering end-to-end relationship support (account onboarding through service execution) while achieving assigned financial targets and ensuring full compliance.

Key Accountabilities of the role

Business Development & Target Achievement

  • Actively source and acquire new-to-bank customers within assigned segment.
  • Build and maintain a pipeline of prospects to support portfolio growth.
  • Achieve assigned financial targets including:
  • Liability growth (CASA / Wakala deposits)
  • Fee income from cash management & transaction banking
  • Cross-sell ratios
  • Convert prospects into active banking relationships.
  • Support marketing and referral initiatives to generate leads.

Relationship Management

  • Manage assigned portfolio of lower-tier clients.
  • Maintain regular engagement to deepen wallet share and identify opportunities.
  • Support Regional Manager in larger relationship development.

End-to-End Client Handling

  • Manage complete account opening process (KYC, documentation review, system input, follow-up until activation).
  • Submit and track all service requests through internal systems.
  • Coordinate with operations and compliance for smooth execution.
  • Act as first point of contact for day-to-day client requirements.

Compliance & Governance

  • Ensure adherence to ADIB policies, Sharia requirements, and Central Bank regulations.
  • Maintain updated KYC/ODD for portfolio & escalate exceptions or complex matters appropriately.

Process & Reporting

  • Maintain updated client records and pipeline.
  • Document call memos in standard format capturing the contents of the meeting, opportunities for business development and follow-up plan, etc.
  • Monitor portfolio performance and assist in achieving assigned financial targets.

Behavioral Competencies:

  • Customer Orientation.
  • Communication.
  • Quality standards.
  • Teamwork.
  • Technical knowledge.
  • Information Gathering.
  • Problem Solving.
  • Initiative & Change.

Specialist Skills / Technical Knowledge Required for this role:

  • Strong documentation accuracy and attention to detail.
  • Client-facing communication skills.
  • Ability to manage multiple service requests simultaneously.
  • Sales orientation with operational discipline.
  • Time management and follow up discipline.

Required experience:

  • 3-5 years experience of experience in banking (preferably in Corporate or SME segments)
  • Experience in account opening, documentation review, and service request handling.
  • Exposure to liability growth, customer acquisition activities, and cash management sales is preferred.
  • UAE based experience is a must
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