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Open nowPosted 3965 days ago

call center representative

AditiStaffing112 open roles

Where
Charleston, SC, United States
Work mode
On site
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Your applicationOpen nowcall center representativeAditiStaffing · Charleston, SC, United States

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 3965 days ago

The posting

Company Description

Aditi Staffing is an MBE certified, IT Staffing firm in the US offering contract, contract-to-hire & direct hire career opportunities with Fortune Firms. Recently recognized as one of the fastest growing staffing firms and top diversity firm by the Staffing Industry Analysts, Aditi Staffing has been a partner of choice for candidates and clients.

Visit our website: http://www.aditistaffing.com/

Job Description

• Work in a fast-paced, intense, results-oriented call center environment. Main responsibilities would be to handle heavy inbound (100+ per day) and outbound customer calls for accounts that are 30, 60, 90-plus days past due in order to identify and resolve outstanding issues for account rehabilitation and suspension prevention.

• Call center hours are 7:00 a.m. – 9:00 p.m., Monday thru Friday and 8:00 a.m. to 5:00 p.m. on Saturday, closed on Sundays. Schedules are based on a shift-bid process and update twice annually. Holidays may be required and overtime is offered on a volunteer basis based on the needs of the business.

• If there is interested in joining the world leader of innovation in communications, mobility, information and entertainment; A great percentage of contingent employees move into permanent positions within the company.

location is 2401 Mall Drive- North Charleston SC 29406.

Potential Candidates Qualifications:

• Associate’s degree or equivalent work experience

• Call center, customer service or collections experience preferred but not required

• Customer service experience in Hospitality, Retail or Banking will be considered

• Ability to handle escalated calls and demonstrate strong negotiation, analytical and problem solving skills

• Ability to work with internal/external customers; listening, sharing information and troubleshooting their issues.

• Strong interpersonal and communication skills

• Be comfortable multi-tasking; using a computer terminal to gather and research information

• Ability to work 12pm- 9pm, Monday thru Friday and every other Saturday (8am-5pm) is required.

Thanks & Regards

Darshan

Technical Recruiter

D: 425-818-5584

Additional Information

Thanks & Regards

Darshan

Technical Recruiter

D: 425-818-5584

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