Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days agoWe saw it 86 min after it went up

Deputy Manager - Claims Handler

Adler & Allan204 open roles

Where
Barnsley, England, United Kingdom
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDeputy Manager - Claims HandlerAdler & Allan · Barnsley, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Adler & Allan's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Adler & Allan postings stay open a median of 26 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 3 days ago

Adler & Allan median: 26 days open

The posting

Company Description

MEL Environmental Solutions Ltd offers comprehensive pollution response services tailored for the insurance sector. They specialise in managing pollution incidents that pose serious risks to the environment, drinking water supplies, and public health. Their expertise is trusted across various industries, including finance, insurance, petrochemicals, and the Ministry of Defence.

Job Description

Deputy Claims Handler

To support the Team manager and cover for annual holidays, along with working claims daily. Being

the floater within the claims team, along with monitoring and updating all complaints.

Key Responsibilities:

  • Lead and inspire the team to deliver outstanding customer service representing the business.
  • Drive team performance while ensuring compliance with all necessary regulations, including FCA policies.
  • Monitor, coach, and develop team members, document all coaching completed.
  • Achieving business goals and targets keeping within SLA.
  • Oversee the operational performance within the claims team.
  • Resolve issues that arise.
  • Monitor performance using data and analyse the information identifying trends.
  • Identify and implement continuous improvement opportunities. Review and improve processes, procedures and SOPs to improve performance.
  • Managing and maintaining internal relationships with Regional Claims Managers and Project managers, ensuring claim-related matters are managed effectively and efficiently
  • Managing and tracking the internal operational reporting of claim-related matters, complaints, and follow-up where necessary with customers.

Other Duties

  • Complete RTW, when manager is out of the business.
  • Performance management plans (PSP)
  • Allocating of emails to ensure we are working in priority order.
  • Completing case review for Clients.
  • Conduction call Quality monitoring checks.
  • Taking escalated customer calls.
  • Completing Monthly MI for LBG, Ageas, LV, Tesco, AVH/AVI. In Managers absence.
  • Reports, New Instructions, complaints, NPS, outstanding reports.
  • Supporting the team working claims when needed.
  • Completing all Final invoice Emails.
  • Training of staff.

Additional Information

MEL Environmental Solutions Ltd offers comprehensive pollution response services tailored for the insurance sector. They specialise in managing pollution incidents that pose serious risks to the environment, drinking water supplies, and public health. Their expertise is trusted across various industries, including finance, insurance, petrochemicals, and the Ministry of Defence.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Adler & Allan's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Adler & Allan's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Adler & Allan's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.