The posting
Advanced Space | Full-time | Onsite
We’re going to the Moon. Think you’ve got what it takes?
About the Role
At Advanced Space, we're enabling humanity's return to the Moon and building the technologies that will take us to Mars and beyond. We're looking for a Receptionist to serve as the first point of contact for employees, visitors, vendors, contractors, and callers while supporting the daily operations of our workplace.
In this role, you'll deliver a professional and welcoming front-desk experience while supporting facility security through visitor screening and registration, access-control procedures, camera monitoring, telephone coverage, and mail and package handling. You'll help maintain a safe, organized, and professional environment while ensuring visitors are appropriately verified and established procedures are consistently followed.
We're looking for someone who is professional, dependable, detail-oriented, and service-minded, with the ability to manage multiple priorities while exercising sound judgment and maintaining confidentiality.
About Advanced Space
Advanced Space exists to enable the sustainable exploration, development, and settlement of space through innovative software, mission services, and technology solutions. As the owner and operator of NASA's CAPSTONE™ mission and the Prime Contractor for AFRL's Oracle mission, we're helping shape the future of cislunar exploration while supporting commercial, civil, and national security customers.
Our team combines deep technical expertise with an entrepreneurial mindset. We move quickly, collaborate across disciplines, and empower every team member to make meaningful contributions. If you're passionate about supporting a team doing challenging work and helping create a welcoming, professional workplace, you'll fit right in.
What You'll Actually Do
Create a welcoming front-desk experience.
Greet visitors, vendors, and contractors promptly and professionally. Verify identities, appointments, hosts, and visit purposes; register visitors; issue and collect badges; notify employees of arrivals; and coordinate directions or escorts as needed. Maintain accurate visitor logs and ensure site access, badging, and escort requirements are followed.
Support facility security and safety.
Monitor CCTV and camera feeds, access-control alarms, and other assigned security systems. Identify and promptly report suspicious activity, safety concerns, access-control issues, and system malfunctions. Document incidents and unusual events accurately, follow established emergency and evacuation procedures, and escalate concerns to the appropriate security, facilities, or management contact.
Manage telephone and general reception duties.
Answer, screen, and route incoming calls on a multi-line telephone system. Provide approved information, take clear and complete messages, and manage front-desk email, voicemail, and other communications in a timely and professional manner. Support routine administrative tasks related to reception and visitor services.
Coordinate mail, packages, and deliveries.
Receive, log, sort, and distribute incoming mail, packages, and deliveries. Notify recipients of arrivals and maintain secure custody of items until pickup or handoff. Coordinate outgoing mail, courier pickups, shipping labels, and package handoffs as assigned. Follow established procedures for unexpected, damaged, suspicious, or improperly addressed packages.
Maintain an organized and professional workplace.
Keep the lobby and reception area clean, organized, and welcoming. Maintain accurate records, handle sensitive information discreetly, and follow established workplace, access-control, and safety procedures. Remain attentive and organized while balancing competing priorities throughout the day.
Who Thrives Here
- You have a high school diploma or equivalent.
- You have prior experience in reception, customer service, security, facilities, or an administrative support role.
- You have strong verbal and written communication skills and a professional, service-oriented demeanor.
- You can maintain confidentiality and exercise sound judgment when handling sensitive information and access-related matters.
- You're proficient with standard office tools, including email, calendars, multi-line telephone systems, and basic data-entry systems.
- You can remain attentive, organized, and calm while managing multiple simultaneous priorities.
- You demonstrate professionalism, reliability, discretion, and integrity in your interactions with employees, visitors, vendors, and contractors.
- You have strong situational awareness and attention to detail, with the ability to recognize concerns and escalate them appropriately.
- You follow established procedures consistently, particularly those related to visitor management, facility security, and emergency response.
- You're comfortable working in a front-desk environment that requires multitasking, clear communication, and a welcoming attitude.
Bonus Points if You Have Experience With
- Visitor-management, access-control, CCTV, or incident-reporting systems.
- Receiving, logging, sorting, and distributing mail and packages in a business environment.
- Emergency response, workplace safety, or facility-security procedures.
- Visitor registration, badge administration, and escort coordination.
- Multi-line telephone systems and general office administration.
- Maintaining visitor logs, delivery records, and other reception-related documentation.
Success is Measured By
- Providing a welcoming, professional, and positive first impression for employees, visitors, vendors, and contractors.
- Maintaining accurate visitor registrations, check-in and check-out records, and badge accountability.
- Consistently following visitor verification, access-control, badging, and escort procedures.
- Monitoring assigned security systems attentively and promptly escalating suspicious activity, safety concerns, and system issues.
- Handling telephone calls, emails, voicemail, and messages accurately and professionally.
- Ensuring mail, packages, and deliveries are logged, secured, and distributed appropriately.
- Maintaining an organized and professional reception area.
- Demonstrating sound judgment, confidentiality, reliability, and effective multitasking throughout daily operations. Clear communications.
Why Join Advanced Space
- Be part of a team helping enable humanity's return to the Moon and advance space exploration.
- Play an important role in creating a welcoming, organized, and professional workplace.
- Work alongside talented professionals contributing to meaningful aerospace missions.
- Help support the daily operations, safety, and security of a growing aerospace company.
- Join a collaborative team that values professionalism, accountability, and working together to solve challenges.
Working Conditions
- Primarily based in an office and reception area.
- Requires prolonged periods of sitting, standing, using a computer, answering phones, and monitoring security displays.
- May occasionally require moving or handling standard mail and packages within established safety limits.
Compensation & Benefits
- Hourly Rate: $22–$25 per hour, based on experience and qualifications.
- Schedule: 40 hours per week.
- Company-sponsored medical benefits and 401(k).
- Flexible time off.
Advanced Space is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
