The posting
Responsibilities:
- - Be familiar with the ADVENTEST Product
- - Provide field technical support and production support at customer's site trouble shooting
- - New system set-up, maintenance support and buyoff equipment
- - Delivers technical consulting to customers based on ADVANTEST products and services
- - Customer interfaces such as visits, meetings, complaints and feedback - Conduct training courses to customers
- - Communicate with customers to ensure services delivered meet their requirements
- - Work with cross functional groups and overseas teams to develop customer support plans, Reduce equipment downtime and lower maintenance costs.
- - Senior roles will contribute input to next-generation handler product development
- - Complete assigned tasks on time, lead weekly meetings and create long-term improvement Plans to resolve handler-related issues.
Qualifications:
- Bachelor degree majoring in electronic engineering, electromechanical engineering, Instruments Measurement, Optical Engineering or related disciplines.
- Good verbal and written English skill or Japanese or Korean Language
- Good communication skill, be able to learn and work effectively under high pressure
- Flexibility to take domestic and overseas business trip extensively
- 4-5 years ADVANTEST handler experience



