The posting
Job Description
Located in beautiful Northern California, Adventist Health Clear Lake has been a leading healthcare provider in Lake County since 1968. We are comprised of a 25-bed critical access hospital and provide primary and specialty care services at clinics throughout the area to best serve our community. Lake County is home to Clear Lake, California's largest natural freshwater lake, surrounded by charming small towns, beautiful mountains, vineyards and orchards. This area is perfect for outdoor enthusiasts, with some of the best bass fishing, rural trails for hiking and biking, all the while being only two hours from the San Francisco Bay Area, Sacramento Valley or Pacific Coast.
Job Summary:
Performs the secretarial, medical records, insurance authorization and admissions, duties in the absence of the outpatient rehab therapy office coordinator. Provides support to the department in clerical areas while attending to other clinical needs of the rehab team as a physical therapy aide.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate’s/Technical Degree in office administration or business or equivalent combination of education/related experience: Preferred
- Three years' previous office administration/ secretarial related experience and/or training: Preferred
- Experience as a physical therapy aide in rehabilitation services: Preferred
Licenses/Certifications:
- Valid Driver’s License (DL) and must be at least 21 years of age or older: Required
Essential Functions:
- Admits all patients by inputting patient data in the AS400 hospital computer system. Answers departmental telephone, processing calls by taking down messages or answering questions and/or forwarding calls to other staff members as needed. Maintains and meets expectations on time for all competencies, license, certifications and education requirements as outlined by local administration, Adventist Health (AH), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and all other regulatory agencies.
- Assumes responsibility for observing work schedule and job requirements, maintaining compliance with hospital policies including overtime, attendance, vacation, confidentiality, etc. and completes assigned projects in a timely manner. Attends and prepares minutes for rehab staff meetings. Orders all office supplies for the specific facility. Processes monthly reports on all Medicare patients. Processes monthly Medicare progress reports; obtains physicians and physical therapists signatures, and sends copy to patient financial services.
- Communicates all referrals to therapists in writing/notification. Compiles initial patient-specific data, verifies insurance coverage/benefits, and obtains authorization as needed for all therapy patients. Provides appropriate documentation and progress reports to insurance companies as needed. Participates in general flow of office, i.e., bed changing, taking patients to treatment areas, providing gowns, etc. Tracks Medi-Cal TARs as needed and verifies Medi-Cal eligibility.
- Compiles patient charges accurately on a daily basis. Collects co-pay from patient at time of service as required. Participates in the performance improvement activities as requested or needed. Prepares and sends all department mail (i.e. charges, interoffice mail, timecards and deposits) between the hospital and outpatient therapy center. Processes subpoenas and record requests per hospital protocol. Schedules appointments for therapy patients on a regular basis.
- Completes routine filing and retrieval of patient information as needed. Reports deficiencies found in chart audits to appropriate staff, and/or supervisor. Identifies problems and participates in the development of creative solutions within the department. Processes medical records by checking discharged patients charts for complete charting and therapist signature. Tracks all patient visits as far as frequency and duration on physical therapy prescriptions within the guidelines of authorizations if applicable. Tracks patient specific data in computer on a daily basis (i.e., patient name/address/telephone number; diagnosis, prescription date, insurance information and dates attended physical therapy).
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
