Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 36 hours ago

Customer Success Manager (CSM)

Adversus

Where
Denmark
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Success Manager (CSM)Adversus · Denmark

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Adversus's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 36 hours ago

The posting

Customer Success Manager (CSM) – Adversus

Help Customers Succeed. Drive Growth. Build Long-Term Relationships.

At Adversus, we're on a mission to help ambitious sales organizations create more conversations, book more meetings, and generate more revenue through our leading sales platform.

We're looking for a Customer Success Manager who is passionate about building strong customer relationships, driving commercial growth, and managing projects. You combine a customer-centric mindset with strong commercial awareness, helping customers maximise product value, strengthen retention, and identify growth opportunities. You are a team player who thrives in a fast-paced SaaS environment and takes initiative in improving processes and strengthening day-to-day operations.

About Adversus

Adversus is a rapidly growing SaaS company that provides a powerful sales engagement platform used by sales teams across Europe and beyond. Our platform enables companies to streamline sales activities, improve productivity, and create measurable results.

We combine innovative technology with a customer-first mindset, helping our clients scale their sales efforts while maintaining high-quality customer interactions.

The Role

As Customer Success Manager at Adversus, you will play a key role in our Revenue organisation, owning the commercial relationships with your customer portfolio and driving retention, development, and growth.

Working closely with Sales and our Customer Experience (CX) team, you will ensure a seamless customer journey from onboarding and adoption to acceleration and expansion. You will help customers achieve their desired outcomes, maximise platform adoption, and identify opportunities for growth and long-term partnerships.

You will report to the Head of Customer Success and be based at our headquarters in Aarhus.

What You'll Be Doing

Customer Management

  • Manage a portfolio of SMB and mid-market customers, building strong relationships with key stakeholders.
  • Lead onboarding projects, drive product adoption, and help customers achieve value realisation
  • Monitor customer health, proactively address risks, and drive retention and growth.

Growth & Revenue Expansion

  • Identify upsell and cross-sell opportunities within existing accounts.
  • Conduct regular business reviews to identify growth opportunities and accelerate customer success.
  • Help customers discover new ways to leverage the Adversus platform.
  • Customer Advocacy and Collaboration
  • Act as the voice of the customer internally.
  • Collaborate with Sales and CX to deliver a seamless customer experience.
  • Collect and share customer success stories, case studies, and references

What We're Looking For

Required Qualifications

  • 2+ years of experience in Customer Success, Account Management, Customer Growth, Project Management or a similar customer-facing SaaS role.
  • Strong commercial mindset with experience driving customer retention and expansion.
  • Excellent communication and presentation skills in English.
  • Ability to build trust and influence stakeholders at multiple levels.
  • Experience managing multiple accounts simultaneously.
  • Strong organizational and project management skills.

Nice to Have

  • Experience working with sales technology, CRM systems, or sales engagement platforms.
  • Knowledge of outbound sales, lead generation, or B2B SaaS environments.
  • Experience working with HubSpot, Salesforce, or similar platforms.
  • Additional European languages are a plus.

Who You Are

  • Customer-centric and relationship-driven.
  • Commercially minded with a passion for helping customers grow.
  • Proactive and solution-oriented.
  • Curious and eager to learn.
  • Comfortable working in a dynamic scale-up environment.
  • Team player who enjoys collaborating across departments.

What We Offer

  • Competitive salary and performance-based bonus structure.
  • Opportunity to join a fast-growing international SaaS company.
  • Significant responsibility and influence on customer success strategy.
  • Career development opportunities in Customer Success and Revenue Operations.
  • A flexible and collaborative work environment built on trust and ownership
  • A talented, ambitious, and collaborative team
  • Modern office environment and regular social events.

Location

📍 Aarhus, Denmark

Ready to Join Us?

If you're excited about helping customers succeed while driving growth in a fast-moving SaaS company, we'd love to hear from you.

For more information or questions please contact us at [email protected] or phone number +4560666071

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea

Free coffee / tea

Near public transit

Near public transit

Social gatherings

Social gatherings

Free office snacks

Free office snacks

Pension plan

Pension plan

Free friday beers

Free friday beers

See all 14 benefits

Working at

Adversus

We are developing innovative software solutions for modern sales organizations, helping our clients reach the right people, at the right time at minimal effort - and thereby maximizing the use of time and resources. Our cloud-based platform is used by several enterprises in Denmark, and we are working hard to provision the system as a global SaaS platform.

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Adversus's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Adversus's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Adversus's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.