The posting
AEGIS Insurance Services Inc. has an immediate opening for:
Assistant Underwriter, Property
Job Description:
AEGIS Insurance Services, Inc. (“AEGIS”) has an immediate opening for an Assistant Underwriter, Property Underwriting responsible for technical support to their assigned Underwriter(s) by assuring timely and accurate processing, delivery, and servicing of AEGIS insurance products, to the satisfaction of both the Underwriter(s) of their team and our external customers which are the Members-Policyholders and the brokers that represent them. The Assistant Underwriter maintains Underwriting Performance Standards in respects to quality and processing timeliness in order to achieve superior customer service for accounts processed by the team. In addition, the Assistant Underwriter ensures accurate invoicing and collections of all premiums billed.
Job Requirements:
- Minimum 1 year of business experience; experience in an insurance company or broker environment desired
- Undergraduate degree or equivalent work experience; degree in a business related field a plus
- Professional insurance designation a plus
- Working knowledge of insurance terms, concepts, products, and coverages desired
- Working knowledge of technical underwriting rating systems desired
- Demonstrated knowledge of the processes associated rating, quoting, binding, and issuing an insurance policy a plus
- Proficiency with Microsoft Office: Specifically, Word and Excel
AEGIS Core Competencies:
- Collaborative Communications and Behavior: Develops and maintains effective working relationships as a team member and across divisions; readily collaborates and shares information, seeks and provides constructive feedback, and supports a respectful workplace.
- Initiative and Accountability: Proactively addresses opportunities to enhance AEGIS’ people, processes, products, and services, takes ownership for one’s responsibilities by acting with integrity and in the best interest of the organization and stakeholders.
- Quality-Focused: Demonstrates a solution-focus, displays thoroughness and accuracy through quality deliverables, and demonstrates persistence and perseverance in achieving concrete and tangible outcomes.
- Service-Oriented: Conveys a genuine desire and ability to anticipate and meet customer needs and creates and nurtures mutually beneficial relationships within AEGIS and with AEGIS Members and brokers.
Essential Job Functions:
Data Management and Reporting
- Support the Underwriting Division by monitoring and managing workload through the use of status reports
- Ensure that all submissions (new and renewal) are properly set up with accurate and complete Member-Policyholder and Broker information
- Enter submission information into the Underwriting System, at the request of the Underwriter, which may involve the initial setup of the quote by entering risk and exposure information to create a preliminary quote
Quality Assurance and Continuous Improvement
- Maintain Underwriting Performance Standards in respects to quality and processing timeliness in order to achieve superior customer service for accounts processed by the team
- Provide administrative support to the Underwriter(s) by managing workflow in order to prevent processing issues associated with time and/or delivery of service
- Proofread all documents for grammar, spelling, and technical consistency with respect to Underwriting processing procedures, quality, and time standards
- Prepare and process all policies in accordance with Underwriting processing procedures, quality, and time standards
- Identify deficiencies in existing procedures and processes pertaining to processing and suggest solutions to the Process Supervisor or UW Process Manager
- Assist assigned Underwriter(s) in resolving issues that surface with respect to individual accounts, including interfacing with Brokers and Members-Policyholder to resolve service issues; this may include identifying the issue, gathering information, obtaining a decision or action authorization, initiating corrective action, reporting action internally and externally as required, and monitoring satisfaction with implemented solution(s)
- Develop and maintain technical efficiency as well as product and coverage knowledge of the lines of business assigned to the team
Communication and Documentation
- Ensure daily communication with assigned Underwriter(s) to alert them of work priorities regarding potential quote and policy issuance aging violations
- Prepare quote letters, develop, and process binders and invoices
- Properly document the receipt of policy change requests (PCRs), obtain the Underwriter’s instructions and authority, and process the PCR
- Monitor, and follow up with the Member-Policyholder or Broker, if necessary, on renewals to ensure that a complete application is received, and assemble all required information in order for the Underwriter to begin the underwriting process
- Keep all premium collections current
- Monitor the Premium Collection Warning Report on a weekly basis
- Follow up with the Broker or Member-Policyholder on uncollected premiums and escalate premiums not collected to the Underwriter per Company guidelines
Collaboration and Team Support
- Work collaboratively with all members of the Underwriting team and other AEGIS employees to achieve corporate, Division and Underwriting Processing Unit objectives and accountabilities
- Work with external customers, Underwriters, and other AEGIS Divisions to investigate and resolve individual account issues; identify deficiencies for prompt resolution, coordinate and facilitate internal response, and communicate results
- Maintain an awareness of individual account and Broker satisfaction levels though customer follow-ups on services provided
- Develop and maintain a professional relationship with Members-Policyholder and/or the Brokers representing them
- Assist in special projects as needed
www.aegislink.com
EOE
AEGIS Insurance Services, Inc. participates in E-Verify
We expect to pay a starting salary between $60,000 and $65,000. An applicant’s placement within this range is based on their individual qualifications and professional experience. In addition to base salary, AEGIS employees are eligible to participate in the Company’s annual incentive program, with competitive awards based on corporate and individual performance.
In addition, we offer a comprehensive and competitive suite of options for health & wellness, retirement, income protection, time off and additional benefits:
- Health & Wellness: Medical, dental, vision, mental health support and employee assistance programs
- Retirement: 401(k) with matching contribution
- Income Protection: Life, disability, accident and critical illness insurance
- Time Off: Vacation days, sick days, holidays and family/military leave options
- Other: Commuter benefits, pet insurance, hybrid work schedule
- Growth: Tuition assistance and professional development opportunities
In addition, we offer a comprehensive and competitive suite of options for health & wellness, retirement, income protection, time off and additional benefits:
- Health & Wellness: Medical, dental, vision, mental health support and employee assistance programs
- Retirement: 401(k) with matching contribution
- Income Protection: Life, disability, accident and critical illness insurance
- Time Off: Vacation days, sick days, holidays and family/military leave options
- Other: Commuter benefits, pet insurance, hybrid work schedule
- Growth: Tuition assistance and professional development opportunities
We will consider this application carefully, but it does not guarantee employment. Selection is on a competitive basis. In addition, you must meet employment standards and specific position requirements. Qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, disability, national origin, veteran status or any other legally protected status.
AEGIS Insurance Services, Inc. participates in E-Verify.
