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Open nowPosted 5 days ago

Customer Service Representative

aesseal16 open roles

Where
Rockford - OFFICE
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Your applicationOpen nowCustomer Service Representativeaesseal · Rockford - OFFICE

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on aesseal's own form.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. aesseal postings stay open a median of 21 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 5 days ago

aesseal median: 21 days open

The posting

Job Description:

Duties & Responsibilities

  • Provide responsive, professional customer service by managing inquiries, orders, and requests from customers and outside sales representatives
  • Prepare accurate and timely quotes, including complex pricing and lead time evaluations
  • Coordinate with internal teams (production, engineering, supply chain) to confirm feasibility, lead times, and specifications
  • Actively support outside sales team members by:Assisting with quotes and customer communication Providing product, pricing, and availability information Helping resolve customer issues and escalations
  • Research issues, interpret available information, and use critical thinking to solve problems independently
  • Maintain organized records of quotes, orders, and customer interactions
  • Assist other customer service representatives to support overall team performance and workload

Other duties, responsibilities, and activities may be modified or assigned at any time based on business needs.

AESSEAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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3×

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