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Open nowFirst seen 5 hours ago

Team Leader - Insurance

Afni, Inc.60 open roles

Where
Quezon City, PHL
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Your applicationOpen nowTeam Leader - InsuranceAfni, Inc. · Quezon City, PHL

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Afni, Inc.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: first seen 5 hours ago

The posting

Position Purpose:

The Team Lead is responsible for leading and supporting claims representatives in the accurate and efficient review of medical bills related to auto insurance claims. This role ensures adherence to standards, regulatory requirements, and best practices in medical bill processing. Process Coach provides ongoing training, performance feedback, and process improvement guidance to enhance team effectiveness and customer satisfaction.

Essential Functions and Responsibilities:

  1. Coach and mentor claims representatives on medical bill review procedures, documentation standards, and compliance requirements
  2. Monitor team performance and provide actionable feedback to improve accuracy, timeliness, and service quality
  3. Conduct audits and quality checks on processed claims to ensure consistency and adherence to policy
  4. Collaborate with leadership to identify process gaps and implement improvements
  5. Serve as a subject matter expert on medical bill review protocols and state-specific requirements (e.g., PIP, MedPay)
  6. Support escalated claim resolution and provider communication when needed
  7. Track performance metrics and contribute to reporting and analysis for operational insights.

Minimum Job Requirements (Experience, Skills):

  • Education: At least 2yrs of college
  • Experience: Minimum 1 year in a supervisory or team lead role, preferably in Health and P&C insurance in data Capture Program
  • Skills: Strong leadership and interpersonal skills Excellent verbal and written communication Analytical thinking and problem-solving Proficiency in MS Office and workflow management tools Ability to manage time and prioritize tasks effectively
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Afni, Inc.'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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