The posting
- Experience: Minimum one year of experience in Food & Beverage (F&B) and/or customer service. Experience should be in reputable hotels or large restaurant establishments. Familiarity with high standards of service and customer interaction.
- Language Proficiency: Fluency in both English and Mandarin. Ability to communicate effectively with a diverse clientele. English for international guests, Mandarin for Chinese-speaking patrons.
- Age Requirement: Minimum of 21 years old. Ensures maturity and responsibility. Developed interpersonal skills and emotional intelligence. Better understanding of workplace ethics and professionalism.
- Flexibility: Ability to work rotating shifts, including night shifts. Adaptability to meet the needs of a 24-hour operation. High energy levels and positive attitude regardless of shift timing.
- Comfort with Environment: Comfortable working in a smoking environment. Able to perform duties effectively in settings where smoking is permitted. Ensure high standards of service for all guests.
- Soft Skills: Excellent communication skills for effective interaction with guests and colleagues. Strong problem-solving abilities to handle issues efficiently. Teamwork and collaboration to ensure smooth operations.
- Summary: Solid background in F&B or customer service. Fluency in English and Mandarin. Ability to work flexible hours, including night shifts. At least 21 years old. Comfortable in a smoking environment. Excellent communication, problem-solving, and teamwork skills. Ability to provide exceptional service and positively contribute to the organization.



