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Open nowFirst seen 3 days ago

Technical Engineer

Agensi Pekerjaan Penta Consultancy Sdn. Bhd101 open roles

Where
Petaling Jaya, Selangor, Malaysia
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Your applicationOpen nowTechnical EngineerAgensi Pekerjaan Penta Consultancy Sdn. Bhd · Petaling Jaya, Selangor, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Agensi Pekerjaan Penta Consultancy Sdn. Bhd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Role Overview: We are looking for a Technical Engineer to support Microsoft 365 and Active Directory operations across multiple customers. This role focuses mainly on identity, access, user provisioning, and general M365 administration. Experience with SCCM/Intune is not required but will be considered an advantage.

Job Responsibilities:

1) Microsoft 365 Support:

  • Perform user administration tasks such as account creation, profile updates, licensing assignment, and mailbox support.
  • Troubleshoot issues related to Exchange Online, OneDrive, Microsoft Teams, and SharePoint Online.

2) Active Directory / Entra ID:

  • Manage user accounts, groups, password resets, and access permissions across on-prem Active Directory and Azure AD.
  • Execute routine AD maintenance activities including OU updates and group membership changes.

3) General IT Support:

  • Respond to support tickets related to M365, Active Directory, and identity/access issues.
  • Conduct basic troubleshooting and escalate complex issues to senior engineers when necessary.
  • Maintain accurate documentation and ensure timely ticket updates.

4) Additional Advantages (Nice to Have):

  • Exposure to Intune, SCCM, or other Mobile Device Management (MDM) platforms.
  • Basic PowerShell scripting knowledge.

Required Skills & Competencies:

  • Good understanding of Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint).
  • Basic to intermediate knowledge of Active Directory & Azure AD.
  • Ability to troubleshoot user access and authentication issues.
  • Strong communication and stakeholder-handling skills.
  • Able to work independently with guidance when needed.

Experience Requirements:

  • 1~3 years experience in IT support, helpdesk, or M365/AD operations.
  • Candidates with hands-on experience in M365 and AD environments are preferred.
  • Intune/SCCM experience is a plus, not a requirement.
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