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Open nowPosted 23 days ago

Technical Support Manager

Ago Jobs en HR

Where
Eeklo, Belgium
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Your applicationOpen nowTechnical Support ManagerAgo Jobs en HR · Eeklo, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Ago Jobs en HR's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 23 days ago

The posting

Onze klant zoekt een Technical Support Manager die een internationaal team aanstuurt en de technische dienstverlening verder ontwikkelt. Je zorgt voor een snelle oplossing van klantvragen en klachten, coördineert technische ondersteuning en werkt mee aan digitale verbeteringen, waaronder AI-toepassingen.

Jouw taken

  • Een internationaal team van 10 medewerkers coachen en aansturen
  • Technische vragen en klachten opvolgen en oplossingen coördineren
  • Technische interventies en verkoopondersteunende activiteiten plannen
  • Samenwerken met R&D, productie en kwaliteit aan verbeterprojecten
  • Digitale kennisdeling en de implementatie van een AI-chatbot ondersteunen
  • Bachelor of master in een technische richting of gelijkwaardig door ervaring
  • Sterke technische achtergrond en ervaring met teamcoaching
  • Ervaring in service, support of aftersales is een pluspunt
  • Je bent klantgericht, analytisch en organisatorisch sterk
  • Je spreekt vlot Nederlands en Engels en bent bereid ongeveer 20% te reizen

Posting text belongs to the employer. Removal requests: contact us.

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