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Open nowFirst seen 73 days ago

Director of Client Partnerships

AI Digital37 open roles

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Your applicationOpen nowDirector of Client PartnershipsAI Digital · Remote job, Remote
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. AI Digital postings stay open a median of 52 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 73 days ago

AI Digital median: 52 days open

The posting

Executive Partnership & Relationship Management

  • Own executive relationships for a select portfolio of high-value and high-potential accounts, serving as the primary strategic partner to C-suite and VP-level stakeholders.
  • Build a deep understanding of each client’s business, priorities, KPIs, and stakeholder landscape to guide strategic conversations and strengthen the partnership.
  • Lead QBRs, executive business reviews, and key client conversations, and represent AiDigital alongside agency partners in strategic pitches.
  • Navigate executive escalations, complex stakeholder dynamics, and internal client politics while insulating execution teams from political and relational friction.

Strategic Advisory & Value Realization

  • Develop and own strategic account plans focused on long-term retention, relationship depth, and account growth.
  • Identify opportunities to expand AiDigital’s impact by connecting client business needs with our programmatic, media, and technology capabilities.
  • Ensure AiDigital’s work is tied to the business outcomes and KPIs that matter to each client, not just campaign-level performance.

Operational Alignment & Strategic Integration

  • Translate client business priorities into clear direction for Client Service, Strategy, Growth, and Product teams.
  • Ensure continuity from post-sale handoff through onboarding, execution, retention, and growth, keeping the original strategic vision connected to delivery.
  • Maintain executive and strategic ownership while Client Service, Strategy, and Technical Account Management own day-to-day execution, media planning, and platform support.
  • 7+ years of experience in programmatic advertising, digital media, or adtech, including significant experience in senior client-facing roles.
  • Deep hands-on knowledge of the programmatic advertising ecosystem, including DSPs, media buying, measurement, and omnichannel digital media.
  • Proven experience owning a portfolio of large enterprise or agency accounts, with direct accountability for client retention and account growth.
  • Experience managing a multi-million-dollar book of business and developing strategic account plans for high-value clients.
  • Proven track record of building and maintaining relationships with C-suite and VP-level stakeholders.
  • Demonstrated success retaining and growing existing accounts, with measurable examples of revenue growth, expanded scope, or increased client investment.
  • Experience leading QBRs, annual planning, executive business reviews, and senior client presentations.
  • Experience working across the full client lifecycle, from post-sale transition and onboarding through retention, expansion, and renewal.
  • Strong cross-functional experience working with Client Service, Strategy, Sales/Growth, and Product teams.
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