The posting
Key Responsibilities
- Identify and develop new customers and business opportunities for air and sea freight services.
- Maintain and strengthen relationships with existing customers.
- Conduct sales calls, customer visits, presentations, and follow-ups.
- Understand customers' logistics requirements and recommend suitable freight solutions.
- Prepare quotations and negotiate rates and commercial terms with customers.
- Coordinate with operations and overseas agents to ensure smooth shipment handling.
- Follow up on sales leads, quotations, and opportunities to achieve sales targets.
- Monitor market conditions, freight rates, and competitor activities.
- Maintain accurate customer and sales records.
- Follow up on outstanding payments where required.
- Provide regular sales activity and pipeline reports to management.
- Work closely with internal teams to ensure good customer service and timely shipment execution.
Requirements
- Minimum 3 years of relevant experience in freight forwarding, logistics, cargo sales, or shipping.
- Experience in Air Freight and/or Sea Freight is preferred.
- Good understanding of freight forwarding processes, shipping documentation, and logistics services.
- Existing customer or industry network is an advantage.
- Strong communication, negotiation, and interpersonal skills.
- Self-motivated, proactive, and target-oriented.
- Able to work independently as well as part of a team.
- Good organizational and follow-up skills.
- Proficiency in English; additional languages are an advantage.
- Willingness to travel for customer visits and business development when required.
Key Skills
- Freight Forwarding & Logistics
- Air & Ocean Freight
- Business Development
- Customer Relationship Management
- Sales & Negotiation
- Quotation & Rate Management
- Lead Generation
- Account Management
- Communication & Presentation
Performance Indicators
- New customer acquisition
- Sales revenue and gross profit
- Customer retention
- Sales pipeline development
- Number of qualified leads and customer visits
- Conversion of quotations to shipments
- Overall customer satisfaction



