Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 hours ago

Operations Specialist I-III

Airspace19 open roles

Where
Penang, Malaysia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Specialist I-IIIAirspace · Penang, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Airspace's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Airspace postings stay open a median of 24 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 16 hours ago

Airspace median: 24 days open

The posting

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Operations Specialist I-III

Mission (Why we need you):

Airspace is a fast-growing company in the logistics x tech space. Our work saves lives. The operational performance of our teams and partners shaves time off critical deliveries of organs and medical supplies. There certainly is never a dull day at Airspace!

Outcomes (What you’ll be working on and the impact you’ll make):

We are looking for those people who see operations as anything but another customer service gig. You will be purposefully making logistics more transparent, faster, and safer for everyone using our services. You will be part of our European Operations team, which means you will be saving lives, keeping planes in the air, and delivering shipments faster than anyone else on the market.

Primary responsibilities and tasks:

  • Provide world-class customer service
  • Provide quick decisions and resolutions to issues that arise
  • Ensure our KPIs are being met
  • Collaborate with all team members to get shipments to point A to point B with the One Team mindset
  • Strong sense of proper prioritization (What tasks takes priority over others, and for whom)
  • Properly documents issues to support corrective actions and team updates
  • Assist with the fundamental tasks of the operations department, such as processing transactions and managing daily logistics activities
  • Track the movement of goods and provide real-time shipment updates using various systems
  • Support the operations department by assisting with essential tasks, including transaction processing and daily logistics management
  • This role demands flexibility, as it may include irregular hours or overtime, particularly during peak times or when addressing critical issues
  • This role requires in-office work in the Penang office

Skills & Experience & Characteristics (Who you are):

  • At least 1-2+ years of experience in the international logistics environment, preferably in the freight forwarder/air/express/courier or same-day logistics; or related field
  • At least 2+ years of proven track record in a similar role in customer service/operations
  • Demonstrated ability to rapidly move from one critical task to another and to shift roles when necessary
  • Attention to detail: time-critical logistics is a game of centimeters. The right choice is not always clear and it is your job to find it, improve it and implement it
  • Ability to make good judgments quickly
  • A positive attitude: Your job is to make the impossible possible. Have fun doing it
  • Strong ability to manage multiple tasks and maintain organized records
  • Fluent in speaking and writing English, any other language skills are a bonus
  • Knowledge of basic logistics principles, including Incoterms, supply chain fundamentals, and international trade, is a plus
  • Ability to work in-person in the Penang office

Compensation and benefits:

  • Salary range for OSI-III: RM 3,300 - RM 4,500
  • Annual leave, medical leave, and public holidays in accordance with company policy
  • Medical coverage

Core Values:

  • We are One Team. We believe we all accomplish more when we are working together.
  • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
  • We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
  • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
  • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from [email protected], or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at [email protected] before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Airspace's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Airspace's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Airspace's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.