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Open nowFirst seen 5 days ago

Customer Service Executive (International Call Center)

Aisling Group75 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Your applicationOpen nowCustomer Service Executive (International Call Center)Aisling Group · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Aisling Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

If you love people, look no further! You will have an exciting opportunity to connect with an international customer base, working in one of the most reputable banks globally.

Job description:

  1. Attend to inbound calls in a contact center environment
  2. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction
  3. Able to resolve customer queries and issues with an aim to provide a first call resolution
  4. A good listener with an ability to establish a good rapport with the customers as well as attending to their needs to offer relevant product, services, and solutions from the brand
  5. Have a strong sense of ownership, responsibility, and integrity

Requirements:

  1. Possess a Diploma / Degree (Minimum SPM holder must have working experience in customer service)
  2. Must be able to work on rotational shifts
  3. Excellent communication skills and fluent in English language (spoken and written)
  4. Available to work at TRX (Tun Razak Exchange)

Benefits:

  1. Attractive allowances (shift and fixed)
  2. Performance bonus (KPI-based)
  3. 30 days annual leave
  4. Medical coverage (medical card)
  5. Optical / dental package
  6. Laptop / system access provided
  7. Training provided
  8. Internal progression when opportunity arises

Salary range of up to RM4,000 depending on working experience

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Aisling Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Aisling Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Aisling Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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