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Open nowFirst seen 4 days ago

Field Service Manager

Aisling Group75 open roles

Where
Petaling Jaya, Selangor, Malaysia
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Your applicationOpen nowField Service ManagerAisling Group · Petaling Jaya, Selangor, Malaysia
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Aisling Group's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

  • Create and implement project plan, timeline and execution and working with key members on the project to come up with the goals and objective for project rollout.
  • Responsible for the project status report to update the stakeholders.
  • Review closely on the project schedule and initiate the project meeting on timely schedule with team members and stakeholders.
  • Managing resource planning to ensure sufficient team member to support the project; determine if external resource is require supporting the project, if yes recruited and manage appropriate resources.
  • Conduct onsite audit to ensure all project been carry out as per SOW, ensure quality of the project been deliver and conduct a post-project evaluation to determine how well result were achieved.
  • Give clear directions and instructions to team member to execute the project plan.
  • Managing in goal setting, skill enhancement and performance reviews activities for staffs.
  • Investigate and resolve any issues resulting from substandard performance.
  • Ensure company policies and procedures are followed by the team members.
  • Provide training, support and guidance to staff to ensure timely and quality customer services.
  • Ensure that the resources are properly trained to meet service objectives.
  • Identify and resolve employee concerns/complaints.
  • Review with field service coordinator in resource identification and planning.
  • Maintain positive and healthy relationship with various teams to ensure customer service effectiveness.
  • Demonstrate outstanding customer service through maintenance of high quality and integrity at work environment.
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