The posting
Join AJW Group and play a key role in our Technical, Quality, and Compliance Team. Reporting directly to the Head of Quality this role is an integral part of the Technical, Quality, and Compliance Team within the Company’s operations including compliance, occurrence monitoring, and ensuring that the warehouse team remains efficient and lean. You'll develop processes, test procedures, and implement systems that ensure the
products and processes fulfil quality standards, meet safety and airworthiness regulations, and satisfy our client's expectations.
Key Duties:
- Lead and coordinate the day-to-day activities of the Quality Compliance team, ensuring priorities are managed effectively and departmental objectives are achieved.
- Provide coaching, mentoring and technical guidance to Quality Engineers, supporting capability development and high performance.
- Lead investigations into internal and external quality concerns, ensuring robust root cause analysis and effective corrective and preventive actions.
- Manage the non-conformance process, ensuring timely investigation, closure and escalation of quality-related risks.
- Plan, conduct and oversee internal and external audits, ensuring compliance with regulatory, customer and company requirements.
- Act as a key interface with customers, suppliers, regulatory authorities and external auditors on quality and compliance matters.
- Maintain and continuously develop the Quality Management System, ensuring data integrity, regulatory compliance and effective business processes.
- Drive continuous improvement initiatives and promote a positive quality culture across the business, enhancing operational performance and customer satisfaction.
- Monitor regulatory and industry changes, ensuring requirements are effectively communicated, assessed and implemented across the organisation.
- Manage supplier quality activities and customer quality performance reviews, including approved supplier oversight and contractual quality feedback programmes, while supporting the Head of Quality and deputising where required.
- Demonstrates leadership, accountability and ownership in delivering quality and compliance objectives.
- Effectively prioritises workloads and resources to meet business, customer and regulatory requirements.
- Builds strong collaborative relationships and positively influences stakeholders at all levels of the organisation.
- Coaches and supports team members, promoting professional development and a high-performance culture.
- Maintains a proactive, analytical and continuous improvement mindset, with high levels of integrity and attention to detail.
- Significant experience within a quality and compliance environment, including leading or conducting audits against recognised quality standards and regulatory requirements.
- Strong knowledge of quality management systems and applicable industry standards (e.g. ISO 9001, AS/EN 9100, ASA-100, EASA/CAA Part 145 or equivalent), with the ability to interpret and apply regulatory requirements.
- Excellent analytical, communication and leadership skills, with proven ability to conduct root cause investigations, manage multiple priorities, influence stakeholders and present findings clearly to all levels of the organisation.
- Previous experience within the aerospace, aviation or highly regulated industry sectors would be beneficial.
- Experience using quality and business management systems such as Quantum, Q-Pulse, Jira, AMOS, Power BI or equivalent would be desirable.
Why join us?
We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world.
At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:
- A team fun budget to bring colleagues together.
- Free access to LinkedIn Learning to support your development.
- Opportunities to take part in charity events, volunteering, and community projects.
- A modern office with an onsite gym, bike-to-work scheme, and a great restaurant.
- A discretionary bonus and private healthcare.
- Relocation support if you're moving closer to our HQ.
We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.
Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.
To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.
