The posting
Job Description
- Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the produce department.
- Supervising the day to day functions of the produce department to achieve customer service, and sales and profit objectives.
- Supervises, motives, directs, trains and in the hiring of produce personnel. Monitors associate performance and recommends personnel actions such as hiring, firing, layoff and disciplinary actions. Schedules personnel to ensure adequate coverage and service levels and to meet department budgetary objectives.
- Conducts daily inspections of all produce sections and initiates corrective measures to ensure compliance with product freshness and quality. Rotates products, discards outdated or spoiled product and maintains in stock conditions, sanitation and safety requirements.
- Assists with all produce duties such as: receiving, cleaning, trimming, cutting, watering and displaying.
- Implements effective promotional and seasonal displays. Controls shrink and expenses. Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Maintains records on ad items movement.
- Orders, checks, receives and controls inventory to ensure adequate proper inventory level, product quality, eye appeal and freshness. Checks for and prevent the sale of out-dated or spoiled products. Takes periodic inventories, processes administrative paperwork and maintains accurate department records. Maintains and organizes Produce Department work area and cooler.
- Ensures produce quality, freshness and quantity standards are met.
- Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Complies with retail labeling laws, federal and state regulations and Company policies. Complies with all federal, state and local health and food safety standards.
- Creates effective promotional and seasonal displays. Checks competitors for comparisons on prices, product variety and merchandising procedures.
- Assists customers by making product suggestions and engages in suggestive selling. Makes intercom announcements.
- Ensures cleanliness and sanitation of sales floor and work area, cooler, equipment, wet boxes and cases.
- Assists with answering and responding incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate.
- Assists with implementing emergency procedures in the event of equipment and computer software malfunctions.
- Ensures that all associates are trained and instructed in the proper performance of work duties. Monitors associate performance and reports observations to the Store Director. Resolves associate complaints and reports to the Store Director as appropriate.
- Maintains confidentiality concerning associates, store sales and other Company information.
- Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
- Other necessary and required duties.
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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