The posting
Purpose Review and preparation of analysis of Chapter 13 Plan Specific Duties, Activities and Responsibilities
Work with attorneys to submit the analysis of Chapter 13 Plans to our clients Communication and follow up with client re: necessary information Review and updating of client systems Provide support to attorneys
Job Requirements
High School Diploma Previous law firm experience is preferred but not required Bankruptcy or Mortgage Servicing experience preferred but not required Must have the ability to communicate with Trustees, Bankruptcy Courts, Local Counsel and Debtors Attorneys Must have ability to interpret client systems. Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet Must be organized and multi-task oriented Must have excellent communication skills both verbal and written
General Competency Factors
Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail and phone). Provides exceptional customer service to internal and external customers. Identifies and resolves problems in a timely manner. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm’s vision, mission, and core values. Processes work in compliance with Client requirements as well as SOPs and Operations Matrices. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Excellent problem solving and organizational skills. Must be a team player and willing to help others in their department whenever necessary. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change.



