The posting
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role:
We are looking for a motivated and strategic Client Solutions Manager to join our dedicated TikTok team in Northern Europe, based in Vilnius. In this role, you will act as a trusted advisor and platform expert, managing a portfolio of high-potential advertisers across paid social and performance marketing. Your goal is to drive client success by building deep relationships, understanding client objectives, and delivering advertising solutions that use the full potential of TikTok, backed by Aleph’s unique global capabilities.
This is not a typical account management role. You are a consultant, a strategist, and a partner who helps businesses scale and succeed in some of the most exciting markets in the world.
What You Will Do
- Drive Client Strategy and Growth: Own the relationship for a portfolio of advertisers. Consult with clients to understand their business objectives and translate them into effective, measurable advertising strategies on TikTok.
- Be the Platform Expert: Serve as the go-to expert on TikTok’s advertising solutions. Lead client education, share best practices, and deliver data-driven insights to optimize campaigns and achieve client KPIs.
- Manage Campaigns End to End: Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and post-campaign analysis. Provide hands-on support and troubleshooting to ensure smooth delivery and strong performance.
- Unlock Growth Opportunities: Proactively analyze campaign data, industry trends, and client performance to identify upsell and cross-sell opportunities. Drive revenue growth by helping clients expand into new markets and adopt new solutions.
- Collaborate Across Teams: Work closely with our internal Sales, Analytics, and Creative teams, as well as our partners at TikTok, to deliver a unified and effective experience for clients.
What We Are Looking For
- Bachelor’s degree or equivalent practical experience.
- 2+ years of experience in account management, performance marketing, or a client-facing role in the digital advertising industry.
- Hands-on experience managing performance-driven campaigns on platforms such as TikTok, Meta, or Google.
- Strong analytical skills, with the ability to use data to identify trends and create actionable insights. Strong Excel skills are a must.
- Excellent communication and presentation skills in English.
- Experience managing clients in the eCommerce, Gaming, or App verticals (for example Health & Fitness).
- Experience with Mobile Measurement Partners (MMPs) such as AppsFlyer or Adjust, and/or e-commerce platforms such as Shopify.
- Proven ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
- Experience in the Media Agency is a plus.
- A passion for TikTok and genuine curiosity about the future of social media and digital marketing.
Why Join Aleph
- Global impact: Work at the intersection of the world’s leading tech platforms and the fastest-growing markets, advising advertisers who are scaling on TikTok.
- Growth: We are committed to your development. You will have access to continuous learning, including direct training from our platform partners.
- Team culture: Join a diverse, curious, and collaborative team where your ideas are valued and your impact is recognized.
- Market momentum: Vilnius is one of the most active tech and digital marketing hubs in the region, and short-form video advertising in Lithuania is projected to keep growing at close to 10% a year through 2029.
- Flexibility: A hybrid setup in Vilnius, with 2-3 days per week in the office.
Salary Range & Benefits
“Share our similarities, celebrate our differences.” – M. Scott Peck
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