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Open nowFirst seen 3 days ago

Head of RL Gym - Program Operations

Alice43 open roles

Where
Ramat Gan, IL
Work mode
Hybrid
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Your applicationOpen nowHead of RL Gym - Program OperationsAlice · Ramat Gan, IL

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Alice postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

Alice median: 1 days open

The posting

About the Role

We are looking for a Head of RL Gym to own the end-to-end delivery, quality, and scaling of RL Gym programs for our strategic AI partners.

You will work closely with frontier-model teams, Delivery, Product, Sales, Research, and Operations to turn complex customer and model-development needs into high-quality, scalable programs.

What You’ll Own

  • Own partner delivery from scoping through launch, execution, scaling, and iteration.
  • Translate research and model needs into clear program requirements, workflows, and success metrics.
  • Work closely with frontier-model teams to identify model gaps and design RL Gym programs that address them.
  • Own quality standards and quality assurance, ensuring consistent, reliable outputs across programs.
  • Build the processes, systems, and operating model required to scale programs efficiently without compromising quality.
  • Partner with Sales on customer discovery, solution design, scoping, and expansion opportunities.
  • Work closely with Product to translate partner needs and operational learnings into product requirements and roadmap priorities.
  • Build strong feedback loops across customers, model teams, Sales, Product, and Operations.
  • Own operational performance across quality, capacity, timelines, cost, throughput, and partner satisfaction.
  • Build and lead the program management and operations function as the business scales.

Requirements

What We’re Looking For

  • 7+ years in program management, product, operations, consulting, or similar roles.
  • Strong experience owning complex, cross-functional programs at scale.
  • Proven ability to build scalable operating processes and maintain a high quality bar.
  • Excellent product judgment and ability to turn ambiguous problems into structured execution.
  • Experience working with technical or enterprise customers.
  • Strong analytical, communication, and stakeholder-management skills.
  • High ownership and comfort operating in fast-moving environments.

Strong plus: experience with AI, RLHF, model evaluation, data operations, frontier AI labs, or technical platforms.

Success Looks Like

  • RL Gym programs scale rapidly while maintaining consistently high quality.
  • Partners trust us to deliver complex programs reliably.
  • Sales can confidently scope and grow RL Gym opportunities.
  • Product decisions are informed by real partner and operational needs.
  • Quality, capacity, throughput, and operational performance are measurable and continuously improving.

About Alice

Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact- whether with each other or with machines.

In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.

Alice is widely considered a global leader in online safety and AI security. We have some of the most forward-thinking and passionate minds in the world working to safeguard over 3 billion users across the largest AI and tech platforms.

If you're creative and driven to secure the future of AI, we want to hear from you!

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