Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 hours ago

L3 Cloud Services Engineer

Align Communications35 open roles

Where
Phoenix, Arizona
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowL3 Cloud Services EngineerAlign Communications · Phoenix, Arizona

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Align Communications's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. Align Communications postings stay open a median of 12 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 15 hours ago

Align Communications median: 12 days open

The posting

Join the Team!

Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?

At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!

We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

Position Overview

Align is seeking a skilled and motivated L3 Cloud Services Engineer to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.

As a L3 Cloud Services Engineer, you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment.

  • This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah and Arizona
  • You will be required to participate in a rotational on-call schedule that includes overnights and weekends
  • This is a full-time position offering a competitive salary, full benefits, paid training, and performance-based bonuses.

Key Responsibilities

  • Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD)
  • Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues
  • Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure
  • Administer Windows Server environments (2019/2022/2025)
  • Deploy and manage Azure Virtual Desktop environments
  • Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations
  • Assist with onboarding activities including technical assessments and new client training
  • Ensure accurate and thorough documentation of systems, procedures, and policies
  • Address post-project support tickets escalated by Level 2 and Level 3 operations teams
  • Maintain infrastructure integrity through proactive maintenance and compliance efforts
  • Lead or assist with client disaster recovery tests and associated documentation

Required Qualifications

  • 5–8+ years of experience in Microsoft Windows-based systems administration and support
  • Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS
  • Hands-on experience managing and troubleshooting Office 365 and Azure AD
  • Experience with Azure AD Connect, hybrid environments, and access management
  • Proficiency with Exchange Online, including mail flow rules and retention policies
  • Working knowledge of Microsoft Cloud App Security, including alert response and configuration
  • Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF
  • Experience with multi-site Active Directory environments
  • Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers)
  • Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS)
  • Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS
  • Experience with the deployment and configuration of Azure Virtual Desktop
  • Excellent communication skills, with the ability to translate complex technical concepts to various business units
  • Self-motivated, with the willingness to go the extra mile

Preferred Qualifications

  • Knowledge of security policies, compliance standards, and server hardening best practices
  • Background in documenting builds, configurations, and support processes
  • Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

Tier 3

Benefits and Perks:

At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:

  • Comprehensive Medical, Dental, and Vision coverage
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
  • Complimentary ClassPass membership to support your health and wellness goals
  • Generous Paid Time Off (PTO)
  • Company-paid holidays
  • Cellphone Reimbursement Program
  • Floating Holiday to celebrate a day that is meaningful to you
  • Pre-tax commuter benefits, where applicable
  • Employee wellness programs, events, and team-building activities
  • Employee referral program

Align is a premier global provider of technology infrastructure solutions.

Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.

Our professional services team, which includes Data Center Solutions, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.

Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.

Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.

For more information, visit: www.align.com

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Align Communications's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Align Communications's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Align Communications's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.