The posting
Alimentiv is a global CRO with a singular focus: advancing therapies for patients with gastrointestinal diseases. GI is our WHY and for more than 30 years that purpose has driven our scientific rigour, operational excellence, and deep therapeutic expertise, including supporting more than 70% of IBD compounds in development. We operate as a private, profit-with-purpose company, channeling our commercial success back into scientific research, technology, and our people. With approximately 700 people across multiple countries and three service lines, we are growing deliberately, and the capability of our leaders and our organization is central to how we get there.
If you want to do meaningful work, build something real, and invest back in research that changes lives — we want to meet you!
Job Overview
We are seeking a highly organised and detail-oriented Administrative Generalist to join our Medical Imaging – Image Services team on a one-year limited-term contract.
In this role, you will provide essential administrative and clerical support to ensure the smooth and efficient operation of the department. You will be responsible for managing electronic and paper documentation, maintaining accurate records, coordinating administrative activities, and supporting project teams in accordance with corporate, industry, and regulatory standards.
Working closely with colleagues and departmental leadership, you will contribute to effective document management processes, support day-to-day operations, and help maintain an organised and efficient working environment.
Key Responsibilities
- Maintain, organise, and manage paper and electronic documents, ensuring accurate filing, tracking, storage, and retrieval.
- Review, scan, update, and maintain project documentation in accordance with corporate, industry, and regulatory requirements.
- Support project teams by preparing, processing, distributing, and retrieving project-related documents, records, and correspondence.
- Maintain document tracking databases, update records, and prepare administrative reports as required.
- Coordinate departmental meetings, appointments, visits, and travel arrangements, including preparing agendas, meeting minutes, and supporting documentation.
- Respond to internal and external inquiries via telephone, email, and correspondence, ensuring timely and professional communication.
- Provide general administrative and clerical assistance to departmental leadership and cross-functional teams.
- Assist with monitoring and coordinating office supplies, equipment, staff absences, and departmental expenses as required.
- Support electronic file management activities, including transferring files, managing access permissions, and maintaining accurate digital records.
- Identify opportunities to improve document management processes and administrative workflows to enhance departmental efficiency.
Skills & Qualifications
- High school diploma with 1–3 years of relevant administrative experience, or a one-year post-secondary diploma or qualification in a related field.
- Previous experience in an administrative, clerical, document management, or office support role.
- Strong organisational skills with excellent attention to detail and accuracy.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Experience managing electronic files, including saving, transferring, sharing, and organising digital documents and video files.
- Ability to maintain accurate records, update tracking databases, and manage document access permissions.
- Strong written and verbal communication skills, with a professional and customer-focused approach.
- Excellent time management skills, with the ability to prioritise multiple tasks and meet deadlines.
- Ability to work independently and collaboratively while maintaining confidentiality and following established procedures.
- Must be able to work on-site at our London, Ontario office.
What We Offer
- Education Reimbursement program for full-time employees
- Monthly Cell Phone and Remote Work Allowance (dependent on role eligibility)
- One time office setup allowance (can be used to purchase a scanner/printer, extra monitor, office furniture, etc.)
- Working while visiting program – up to 4 weeks per year!
- Flexible Summer Hours Program from May – September
- Employee referral incentive – we know great people know other great people, and we think that warrants recognition!
- Full-time employees also become beneficiaries of the Alimentiv Trust after one year of employment, and permanent members after 5 years of employment
- Optional formal mentorship program (Alimentorship); country/region annual social events in person; leadership development programs for people leaders in accordance with your seniority; social committee and several other optional initiatives designed to support you in feeling like part of the Alimentiv team!
Our Services
- End-to-end GI clinical trial services, from protocol design through submission support
- Central medical imaging management and endoscopic reading
- Precision medicine and biomarker solutions
- Real-world evidence and clinical consulting
- Histopathology and lab services through AcelaBio
How to Apply
Equal Opportunity and Accessibility
Stay Alert to Recruitment Scams
Alimentiv is aware of a continued increase in phishing scams, which use various methods of attack via email, text, voice and social media, including individuals posing as our recruiters and contacting candidates with fraudulent opportunities. Our hiring process always includes direct engagement with a recruiter or hiring manager, and we will never ask for sensitive personal information early in the process.
Official communication will only come from company email addresses containing "@alimentiv.com". If you are contacted about an open job at Alimentiv, please verify the domain of the sender's email address and confirm that you are being asked to apply on this website. If something doesn't feel right, we encourage you to verify before responding. If you believe you have been the victim of a phishing scam, please contact your local government cyber authority to report it.
