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Open nowPosted today

Administrative Assistant- Home Caller

Allcat Claims Service9 open roles

Where
US TX Remote
Work mode
Remote
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Your applicationOpen nowAdministrative Assistant- Home CallerAllcat Claims Service · US TX Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Allcat Claims Service's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Allcat Claims Service postings stay open a median of 29 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

Allcat Claims Service median: 29 days open

The posting

This position is for our subsidiary:

Allcat Claims Service, LLC

To know more, visit us at http://www.allcatclaims.com

About Allcat Claims Service

Allcat Claims Service is an established third-party claim adjusting firm, proudly serving clients since 2000. We are known for delivering reliable, high-quality claims support with a strong focus on professionalism and integrity.

We prioritize customer service, continuous learning, and the use of evolving technology to drive efficient, accurate results. Our team is built on experience, strong work ethic, and a commitment to “Raising the Bar” for both our clients and partners.

Job Type: Seasonal / Temporary Compensation: $13/hour (overtime opportunities available)

Schedule: Varying schedule, including on-call availability Monday–Sunday between 7:00 AM – 7:00 PM (including occasional holidays)

Location: Remote (optional workspace available onsite if needed)

Position Overview

We are seeking empathetic and customer-focused individuals for a seasonal opportunity supporting a high-volume claims environment driven by weather-related events. This entry-level role serves as the first point of contact for insured customers, ensuring timely outreach and a positive customer experience during potentially stressful situations.

Key Responsibilities

  • Initiate outbound calls to insured customers within 24 hours on behalf of the insurance carrier
  • Provide adjuster contact information and clearly explain next steps in the claims process
  • Accurately document call attempts and customer interactions using provided templates and systems
  • Handle a high volume of calls while maintaining professionalism and attention to detail
  • Demonstrate empathy, patience, and strong communication skills when assisting customers
  • Adhere to assigned on-call schedules, including evenings, weekends, and occasional holidays

Qualifications

  • Strong customer service and communication skills
  • Ability to demonstrate empathy, compassion, and professionalism in all interactions
  • Comfortable working in a fast-paced, high-volume environment
  • Basic computer proficiency and ability to follow documented processes
  • Reliable internet connection and personal equipment (laptop and phone required)
  • Ability to work a flexible, on-call schedule

Training

  • Half-day virtual training provided
  • One day of onsite training to ensure readiness and understanding of processes

Additional Information

  • This is a seasonal position based on business needs and weather-related claim volume

#allcatclaims

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  1. A CV for this posting

    Written against Allcat Claims Service's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Allcat Claims Service's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Allcat Claims Service's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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